Nordhealth
201 - 500 employees
Founded 2001
⚕️ Healthcare Insurance
☁️ SaaS
👥 HR Tech
Healthcare Insurance • SaaS • HR Tech
Nordhealth is a fast-growing software company focused on redefining healthcare through innovative products. The company is expanding internationally and values its diverse team of experts, including developers, sales personnel, customer service representatives, and project coordinators. Nordhealth is actively hiring new professionals and offers various employment opportunities such as fully remote and hybrid roles in Europe and the UK. To learn more, visit nordhealth. com.
Support Specialist
🔥 0 minutes ago
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Nordhealth
201 - 500 employees
Founded 2001
⚕️ Healthcare Insurance
☁️ SaaS
👥 HR Tech
Healthcare Insurance • SaaS • HR Tech
Nordhealth is a fast-growing software company focused on redefining healthcare through innovative products. The company is expanding internationally and values its diverse team of experts, including developers, sales personnel, customer service representatives, and project coordinators. Nordhealth is actively hiring new professionals and offers various employment opportunities such as fully remote and hybrid roles in Europe and the UK. To learn more, visit nordhealth. com.
📋 Description
• Providing first-level support in fluent English via live chat • Jumping on video calls when needed to walk a customer through a fix • Ensuring accurate and complete information is captured in our ticketing system • Collaborating with colleagues to deliver timely resolution of customer issues • Becoming a product expert on the Provet workspace
🎯 Requirements
• Experience working in a busy, customer-service-focused role • Fluency in English, both written and spoken • Technical mindset and interest in technical support • Experience with Intercom live chat is a strong plus • Background in the veterinary business is highly valued
🏖️ Benefits
• Competitive compensation and benefits • Learning and professional growth opportunities • The tools you need, and enjoy using • Working with talented colleagues from around the world
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