Sales Development Representative

🔥 1 hour ago

🇦🇺 Australia – Remote

⏰ Full Time

🟢 Junior

💵 Sales Development (SDR)

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Omilia - Conversational Intelligence

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2002

💼 Consulting

🛡️ Insurance

✈️ Travel

Consulting • Insurance • Travel

Omilia is a leader in Conversational AI, specializing in voice and chat solutions that enable natural, end-to-end customer interactions. Their Omilia Cloud Platform provides advanced AI-driven customer service tools, including real-time agent assistance, voice biometrics for fraud prevention, and data analytics to enhance customer insights. Serving industries such as finance, insurance, retail, automotive, and travel, Omilia focuses on automating customer service while ensuring a secure and personalized experience.

📋 Description

• Generate qualified pipeline for Omilia's APAC enterprise sales team through structured outbound prospecting and inbound lead qualification. • Identify, engage, and qualify senior decision-makers at target enterprise accounts and convert interest into discovery meetings for Account Executives. • Own top-of-funnel pipeline generation for assigned ANZ and APAC territories and meet monthly and quarterly qualified-meeting targets. • Build and execute multi-touch, multi-channel sequences across phone, email, LinkedIn, and social channels. • Qualify inbound leads from marketing campaigns, events, content downloads, and website activity. • Represent Omilia's value proposition in prospect interactions across diverse markets. • Research target accounts and decision-makers using Salesforce, LinkedIn Sales Navigator, ZoomInfo, and other intelligence tools. • Conduct discovery conversations, qualify budget authority, need, and timing, and secure substantive first meetings for Account Executives. • Adapt outreach to regional procurement cultures and business norms. • Partner with marketing on campaign follow-up and provide lead-quality feedback. • Collaborate with Account Executives on territory priorities, meeting briefs, account planning, contact mapping, and engagement history. • Develop working knowledge of Omilia products including OCP, miniApps, Pathfinder, CoPilot, TalkGuard, and OptimizeIQ. • Maintain awareness of GDPR and the EU AI Act for enterprise AI and contact-centre deployments. • Maintain Salesforce records and report KPIs including outreach volume, connection rates, meeting-booking rates, and pipeline contribution. • Participate in pipeline reviews and coaching with the Sales Director. • Travel within ANZ and APAC for trade shows, industry events, and internal meetings up to 10% of the time.

🎯 Requirements

• 1–3 years of experience in a sales development, business development, or outbound prospecting role — preferably within enterprise SaaS, CCaaS, conversational AI, or B2B technology. • Demonstrated track record of meeting or exceeding outbound prospecting and meeting-booking targets in a structured SDR or BDR environment. • Proficiency with outbound sales tools — including Salesforce CRM, LinkedIn Sales Navigator, and sales engagement platforms (e.g., Outreach, Salesloft, Apollo). • Strong written and verbal communication skills in English — able to craft personalised, compelling cold outreach and hold confident discovery conversations with senior CX, IT, and operations decision-makers across ANZ and APAC markets. • Awareness of and sensitivity to the distinct business cultures, procurement norms, and communication styles across key ANZ and APAC markets — and the ability to adapt outreach tone and approach accordingly. • Organised and self-directed work style — able to manage a high volume of outbound activity across multiple accounts and geographies without losing attention to quality or personalisation. • Genuine curiosity about enterprise technology, contact centre automation, and conversational AI — and the motivation to develop deep product and market knowledge over time. • Coachable and growth-oriented — open to feedback, willing to iterate on messaging and approach, and committed to continuous improvement. • Bachelor's degree in Business, Communications, Marketing, or a related discipline. • Nice to have: Fluency in one or more European languages (German, French, Spanish, Italian, Dutch). • Nice to have: Prior exposure to contact centre technology, CCaaS, IVR, or conversational AI. • Nice to have: Familiarity with Omilia's platform or competing platforms (Genesys, Avaya, Nuance/Microsoft, Google CCAI, Amazon Connect). • Nice to have: Experience prospecting into large enterprise accounts across ANZ and APAC financial services, insurance, telecommunications, or utilities verticals.

🏖️ Benefits

• Fixed compensation • Long-term employment with the working days vacation • Development in professional growth (courses, training, etc) • Being part of successful cutting-edge technology products that are making a global impact in the service industry • Proficient and fun-to-work-with colleagues • Apple gear • Equal opportunity and diverse, inclusive workplace