OnBoard
We believe board meetings should be informed, effective, and uncomplicated.
Enterprise Portals • Collaboration Software • Board Portals • Software • Employee Portal
201 - 500
Customer Support Specialist
May 10
OnBoard
We believe board meetings should be informed, effective, and uncomplicated.
Enterprise Portals • Collaboration Software • Board Portals • Software • Employee Portal
201 - 500
Description
• Responsible for planning, implementing, directing, and administering all aspects of the human resources function for the Mid-Atlantic Region • Provide day-to-day management of the Employee Relations team
Requirements
• 1-2 years of experience in SaaS-based product support & troubleshooting preferred. • Solid desire to help people and provide quality customer service. • Strong analytical, diagnostic, and problem-solving skills with ability to work independently and can prioritize and handle multiple outstanding tasks. • Ability to work under pressure and a tight schedule. • Capacity to work with cross-functional partners. • Knowledge of Microsoft SQL Server, Windows Server 2008-2016, IIS Web Server, HTML. • Strong technical documentation & writing skills. • Skill to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. • Ability to speak with customers with varying degrees of skill and knowledge.
Benefits
• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service
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