Account Management Associate – Sustainability SaaS

Job not on LinkedIn

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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One Click LCA

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2001

🏭 Manufacturing

💼 Consulting

🏥 Healthcare

💰 $44M Private Equity Round - One Click Lca on 2023-11

Manufacturing • Consulting • Healthcare

One Click LCA is a Helsinki-based technology company providing a SaaS platform that automates life-cycle assessment (LCA) and decarbonization for construction, infrastructure, renovation projects, and manufactured products. It enables manufacturers to generate and publish third-party verified EPDs, assess circularity and life-cycle costs, and integrates a global database of 500,000+ LCA datasets while supporting 140+ standards and certifications (e. g. , LEED, BREEAM). The platform is used in 170+ countries; the company was founded in Finland in 2001 and has a team of over 330 people worldwide.

📋 Description

• Lead efforts to retain and grow the volume customer base • Drive Gross and Net Revenue Retention • Contact customers frequently by phone and clarify account status and product developments • Manage a large number of monthly renewals transparently and promptly • Maximise growth opportunities and process expansion opportunities • Monitor attainment numbers, KPIs, and customer health data • Work with CS Operations to identify customers at risk of churn • Collaborate across teams to retain at-risk customers • Execute the retention playbook to deliver a high-quality customer experience • Identify and drive improvements in volume-customer retention and growth processes • Own and drive processes with autonomy

🎯 Requirements

• Experience in B2B SaaS, ideally in Customer Success, Operations, Sales or Account Management • Willingness to make phone calls and excite customers about new features or troubleshoot adoption or contract issues • Metrics and attainment driven; regularly achieve individual and team targets • Exceptional time management skills and ability to focus on highest-value activities • Comfortable working in a fast-paced environment • Ideally experience using Salesforce CRM • Data-driven and detail-oriented; able to identify insights and create action plans • Proactive and creative approach to different customer situations • Happy to use the phone to drive retention or expansion • Fast learner • Experience in LCA, building sustainability, or embodied-carbon-related fields beneficial but not essential

🏖️ Benefits

• Work in a growing business that helps bring about a zero-carbon future • Fulfilling, meaningful work at a successful, stable and fast-growing business • Freedom with no fixed hours and remote working supported • Challenges, substantial responsibility and the chance to see the results of your work directly • Competitive compensation and opportunity for professional development • A dynamic, friendly, motivated and diverse team of top-notch professionals • Great colleagues • Social events • Ability to contribute to market transformation • Supportive, effective and mission-oriented team • Cutting-edge tools and collaboration with world-class professionals and leading organisations