Head of Site Reliability

March 21

ONE

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Helping people save and grow their money.

201 - 500

Description

• Lead our Reliability and Quality Engineering teams, ensuring world class levels of system reliability and software quality • Implement strategies for high-availability systems with 99.9999% uptime • Collaborate and build your teams to implement and grow roadmaps from early stages of design to deployment • Implement and manage global 24/7/365 operations, including support team rotations • Assess and establish our quality practices and standards, and build for the future

Requirements

• Extensive experience leading cross-functional teams and fostering collaboration between engineering, product management, and other departments. This involves not only ensuring the quality of products but also aligning quality assurance strategies with our objectives and customer needs, ensuring a holistic approach to product development and delivery. • An innovative approach to quality assurance, with the ability to implement cutting-edge technologies, practices and methodologies. • Expertise in System Architecture and Scalability - you have a deep understanding of system architecture, and ability to design, implement, and maintain scalable and highly reliable systems. • The ability to stay cool under pressure; you have exceptional skills in incident management and resolution, with a focus on minimizing downtime and preventing recurrence. • This involves not just technical proficiency but also a strategic approach to risk management, system monitoring, and continuous improvement of operational practices. • Excellent communication and team integration skills

Benefits

• Backed by a preeminent fintech investor and the world's largest retailer • Maintain the speed and independence of a startup • Employ a strong (and growing) collection of world-class talent