Sales Development Manager – Outreach Coordination

🕒 March 20

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OneImaging

WebsiteLinkedInAll Job Openings

1 - 10 employees

⚕️ Healthcare Insurance

🤝 B2B

☁️ SaaS

Healthcare Insurance • B2B • SaaS

OneImaging is the nation's leading comprehensive radiology care management platform, dedicated to drastically reducing the cost of medical imaging. By providing transparent pricing and seamless integration with insurance plans, OneImaging enables its members to access imaging services that are typically 80% cheaper than the national average. The company offers nationwide coverage with over 4,800 accredited centers and aims to make diagnostic imaging an affordable employee benefit. By focusing on prevention, detection, and diagnostics, OneImaging helps in the early diagnosis of chronic diseases, ultimately reducing healthcare costs and improving patient outcomes.

📋 Description

• Manage, coach, and develop the Outreach Coordinator team to deliver strong daily execution and consistent performance. • Set clear daily outreach expectations and conversion goals, and hold the team accountable to performance against them. • Monitor key funnel metrics to identify trends, gaps, and opportunities for improvement. • Develop and refine call scripts, talk tracks, and objection-handling strategies to improve member engagement and conversion outcomes. • Review team performance regularly, deliver actionable coaching, and support ongoing skill development. • Provide weekly reporting and insights on experiment performance, including progress against key metrics and recommendations for optimization. • Partner closely with Member Services, Product, and other cross-functional teams to identify operational friction and improve the member journey. • Help build a disciplined, high-accountability team culture grounded in empathy, execution, and continuous improvement. • Conduct high-volume outbound outreach to members preparing to schedule imaging exams, convert member outreach into scheduled imaging appointments, and deliver a consistently high-quality member experience across every interaction.

🎯 Requirements

• Experience as an SDR/BDR team lead, inside sales team lead, or in another frontline outbound sales leadership role. • Proven experience managing high-volume outbound activity and driving performance against conversion goals. • Strong coaching and performance management skills, with the ability to develop early-career team members through clear feedback and accountability. • Comfortable using funnel metrics and activity data to diagnose issues, prioritize interventions, and improve outcomes. • Excellent communication skills and sound judgment in a fast-paced, highly execution-oriented environment. • Highly organized, operationally strong, and motivated by measurable performance improvement. • Excited by the opportunity to help improve access, affordability, and experience in healthcare.