Onepilot
51 - 200 employees
Founded 2020
🤝 B2B
💰 Series A on 2022-06
Customer Care • B2B • AI
Onepilot is a company that specializes in outsourcing services, particularly in customer care, sales missions, and KYC processes across various languages and channels. They provide 24/7 support using human agents enhanced with AI technology to significantly reduce costs for businesses. With a focus on flexibility and advanced technology, Onepilot handles over 15 million interactions annually for a diverse range of clients.
Kundenbetreuer, freelance
🕒 May 8
🗣️🇩🇪 German Required
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Onepilot
51 - 200 employees
Founded 2020
🤝 B2B
💰 Series A on 2022-06
Customer Care • B2B • AI
Onepilot is a company that specializes in outsourcing services, particularly in customer care, sales missions, and KYC processes across various languages and channels. They provide 24/7 support using human agents enhanced with AI technology to significantly reduce costs for businesses. With a focus on flexibility and advanced technology, Onepilot handles over 15 million interactions annually for a diverse range of clients.
📋 Description
• Als Onepilot-Agent sind Sie ein freier Mitarbeiter, der den Kunden unserer Kunden bei ihren Problemen hilft. • Nachdem Sie E-Learning-Schulungen für Ihre Kunden absolviert haben, erhalten Sie Zugang zu einer Wissensdatenbank für jeden einzelnen Kunden. • Die Onepilot-Technologie und diese Wissensdatenbank ermöglichen es Ihnen, effektiv auf die Anfragen unserer Kunden zu reagieren, die per E-Mail, Chat oder Anruf eingehen. • Sie arbeiten von zu Hause aus und werden für jedes gelöste Ticket bezahlt.
🎯 Requirements
• You’re comfortable with new technologies • You like solving problems, you’re curious and dynamic • You enjoy communicating (written and spoken communication) • You’re available at least 20h/week
🏖️ Benefits
• Je eigen schema beheren • Flexibele werktijden, maandag tot vrijdag tussen 9 en 18 uur. • Thuiswerken
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