Senior Account Manager

🕒 April 9

🌽 Illinois, Iowa, +3 more states – Remote

🌽 Illinois – Remote 🌾 Iowa – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🧀 Wisconsin – Remote

💵 $91k - $154k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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OraSure Technologies

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1987

🧬 Biotechnology

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 $10.4M Grant on 2022-10

Biotechnology • Healthcare Insurance • Pharmaceuticals

OraSure Technologies is a company that transforms healthcare through innovative solutions, focusing on rapid diagnostic tests and sample collection devices. These tools are designed to detect and discover critical medical conditions, thereby improving access, quality, and value of healthcare. OraSure operates globally, serving a wide range of clients including clinical laboratories, hospitals, research institutions, and more, with products that address conditions such as syphilis, HIV, and HCV. The company, along with its subsidiary DNA Genotek, is a leader in this field, aiming to connect people to healthcare wherever they are through effortless testing solutions.

📋 Description

• Meet monthly, quarterly and yearly sales quotas and account “close” goals and provide customer feedback to improve OraSure products to best meet our market demands • Prospect new customers within a prescribed territory • Market/promote products within the assigned territory to meet or exceed sales quota and account closure goals. Portfolio productions include Point of Care tests for HIV, Hepatitis C and Syphilis, as well as an OTC HIV test • Support and train new customers, assist with validations as required • Support and manage appropriate distribution partners to help drive demand for OraSure products with their end customers • Prepare and present business reviews for all key customers as defined by your Sales Manager • Follow up with all new and existing customers to ensure training is completed, product is being utilized correctly, and seek opportunities to expand business in existing accounts • Provide customer support as needed • Introduce new OraSure products/services when applicable • Work cooperatively and synergistically with team members and across business units • Annual/daily revenue forecasting as required by Sales Manager • Responsibility for meeting sales objectives in the assigned territory, including prospecting, forecasting and closing business • Ensuring the success of distribution partners through educating, directing, and holding accountable those that carry OraSure products in the territory • Provide sales management with accurate forecasts, business plans and territory reports • Gathering competitor intelligence, researching customer base • Scheduling appointments and associated business travel • Meet and exceed goals for demand generating KPI’s (Key Performance Indicators), including customer meetings, phone calls, and other critical activities • Product demonstration and instruction in assigned territory • Attending trade shows and conferences, as directed by Sales Director • Prompt follow-up to customer inquiries, by phone, email or written correspondence • Use of OraSure’s Customer Relationship Management (SFDC) program on a daily basis to enter customer contact information, leads, and pipeline management • Face to face and virtual client appointments, presentations to decision makers, in-service demonstration for staff • Provide outstanding customer service to both new and existing customers. • Proactively identify customer issues and assist in their resolution • Timely completion of all administrative assignments, including monthly reports, routine forecasts, expense reports, and SFDC documentation • Performs job duties and tasks in compliance with OraSure Technologies’ standards and specifications. • Ensures job duties and tasks conform to FDA and ISO regulations that apply to OraSure Technologies, Inc.

🎯 Requirements

• Ability to present OraSure products successfully generating incremental sales and closing new business • Ability to assess and prioritize OraSure opportunities within assigned territory and successfully close business • Knowledge in formulating, writing and following a business plan for assigned territory • Self-motivation, initiative and time management skills • Excellent communication skills; ability to lead product demonstration sessions for large and small groups of customers as needed • Proficient in Microsoft Office Suite or similar technology platforms • Ability to prepare or respond to a request for proposal • Demonstrated product knowledge • Knowledge of (or ability to learn) the competitive marketplace • Bachelor's degree required • 5+ years of sales experience • Familiarity with the diagnostics marketplace • Operate company provided business tools (laptop, phone, etc.) • Willing to travel up to 50%, depending upon territory • Operate remotely but residence in IN, IL, MI, WI, MN or IA

🏖️ Benefits

• Tiered Medical PPO, EPO, Vision and Dental coverage • Disability and Life Insurance Benefits • Generous 401K plan and company-matching contributions • Highly competitive paid time-off • Maternity Leave and Parental Leave Coverage • Employee Referral Program – you may be eligible for a cash bonus if your referrals are hired • Employee Assistance Program • Employee Service Recognition • Job-related Training Programs • Ability to participate in Teams, Committees, Events and Clubs • Depending on the role you may be eligible to work in a hybrid environment or fully remotely • Free Onsite Parking