Construction Admin Assistant

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🕒 May 13

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Outsourcey

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • IT outsourcing

Outsourcey is a leading remote staffing agency specializing in connecting businesses with skilled offshore talent. They simplify the outsourcing process for companies ranging from startups to Fortune 500 firms, offering flexible staffing solutions without long-term contracts or setup fees. By leveraging a vast network of qualified professionals, Outsourcey helps clients reduce operational costs while improving efficiency and scalability, ensuring that businesses can effectively meet their project demands across various industries.

📋 Description

• Manage initial client setup and onboarding within Accelo, ensuring all customer information is accurately entered and maintained • Close out completed customers, projects, and sales opportunities in the CRM system in a timely and organised manner • Monitor and follow up on outstanding quotes, active jobs, and unpaid invoices to support project progression and cash flow • Respond to incoming customer enquiries via phone, email, and website submissions with professional and timely communication • Manage shared administration inboxes and provide administrative coverage when key team members are unavailable • Maintain and update CRM records including job notes, client contacts, site details, and project progress updates • Upload and organise site photos, plans, measurements, and supporting project documentation from TimeTree and other systems • Track quote activity and maintain accurate reporting on quote statuses including won, lost, and pending opportunities

🎯 Requirements

• Previous administration or customer service experience within the construction, trades, or project-based industry preferred • Strong organisational skills with the ability to manage multiple tasks, projects, and follow-ups simultaneously • Experience using CRM and project management software such as Accelo, Estimate One, or similar platforms • Confident communication skills with the ability to handle phone enquiries and maintain professional client relationships • High attention to detail when managing job files, project documentation, measurements, and customer records • Ability to interpret tender documentation and identify relevant information for estimating and quoting teams • Proactive approach to following up clients for outstanding information including measurements, colour selections, and site access details • Competent computer skills across Microsoft Office, email management systems, and cloud-based file storage platforms.

🏖️ Benefits

• Competitive salary • Opportunity to shape the HR function of a rapidly growing BPO. • Work closely with a team of industry leaders who have successfully scaled BPOs in the past. • Career growth and development opportunities.