Solutions Engineer

May 7

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Pagos Solutions

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Intelligent payment infrastructure for commerce

data • payments • optimization • orchestration • analysis

11 - 50

Description

• Play a key role in the full lifecycle of customer acquisition, from presales to implementation • Conduct compelling value-focused demonstrations of all Pagos products, thereby fostering customer engagement and understanding to drive adoption • Act as a subject matter expert on Pagos products and serve as a payments solution thought partner alongside cross-functional teams • Manage a pre-sales delivery process, including documentation for internal and external stakeholders • Use customer feedback and data-backed insights to act as the voice of the customer in roadmap and prioritization planning • Partner with Account Management to support expansion of product adoption with existing customers

Requirements

• 5+ years of experience in a customer-facing consultative pre-sales role, with a proven track record in managing and delivering complex technical solutions • Strong interpersonal skills with the ability to develop and maintain relationships with both internal and external stakeholders while navigating technical challenges • Excellent communication skills with the ability to articulate technical requirements, update documentation, and gather feedback from a variety of stakeholders • An understanding of and experience with APIs/SDKs, and the ability to communicate and demonstrate the implementation of API products

Benefits

• Nice to haves: • Prior experience within fintech and/or payment solution • Experience working in high-growth, venture-backed startup(s) • Experience working in Data Analytics or data visualization platforms