Senior Strategic Account Manager, Corporate

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $110k - $120k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Panopto

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2007

☁️ SaaS

📚 Education

🏢 Enterprise

💰 Private Equity Round on 2021-04

SaaS • Education • Enterprise

Panopto is an AI-powered platform designed to simplify the use of video for capturing, managing, and sharing information across organizations. It provides tools for creating, curating, and searching a library of video-based knowledge assets, making learning and training more accessible and impactful. With features like lecture capture, virtual training, and video management, Panopto serves industries such as higher education, corporate training, and more. The platform integrates AI-powered tools to enhance accessibility, engagement analytics, and knowledge discovery, supporting institutions to adapt to flexible and scalable learning and working environments.

📋 Description

• Design and execute comprehensive, long-term strategic plans for Panopto's highest-value corporate accounts • Cultivate robust, trusted relationships with key enterprise decision-makers • Proactively map our corporate clients' overarching strategies and operational challenges • Uncover, qualify, and close high-impact upsell and cross-sell opportunities • Structure, manage, and finalize enterprise-level renewal agreements and expansion proposals • Mobilize resources and champion seamless collaboration across Panopto's teams • Act as the ultimate internal escalation point for critical customer challenges • Maintain a deep understanding of emergent corporate SaaS trends, compliance requirements, and competitive dynamics • Track, analyze, and report on key account performance metrics

🎯 Requirements

• Proven track record of successfully retaining, negotiating, and expanding large, complex enterprise accounts • Demonstrated experience building authentic partnerships and influencing strategic decisions at the C-suite and executive tier • Exceptional capability in building data-backed business cases, analyzing account performance metrics, and navigating corporate procurement cycles • Superior presentation and storytelling skills • Proficiency utilizing advanced enterprise CRMs (such as Salesforce) and customer success analytics platforms • Foundational understanding of business, sales, or technology principles

🏖️ Benefits

• Health insurance • Flexible spending accounts • Retirement savings plans • Life and disability insurance programs