Patient Concierge Associate

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Parexel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Venture Round on 1990-01

Consulting • Healthcare • Logistics

Parexel is one of the world's largest clinical research organizations (CROs), providing comprehensive services for the clinical development process from Phase I to IV. The company specializes in portfolio management, clinical trial management, regulatory strategy, market access, and lifecycle management for biopharmaceuticals. Parexel aims to speed life-changing medicines to market by leveraging its clinical, regulatory, and therapeutic expertise. With a global team of over 21,000 professionals, Parexel works to integrate patient insights and innovative trial designs to develop treatments across therapeutic areas such as oncology, neuroscience, rare diseases, and more. It focuses on delivering patient-centric and efficient clinical trials.

📋 Description

• Monitor and manage the shared mailbox and route requests to appropriate team members • Maintain trackers, documentation, and project records using SharePoint, Excel, and related tools • Support study setup activities, including documentation and onboarding tracking • Coordinate meetings and calendars, and prepare agendas and notes • Assist with vendor communication, documentation, and tracking • Maintain accurate records for projects, vendors, and study activities • Support reporting, presentations, and routine status updates • Assist with financial tracking, invoices, and budget documentation • Ensure documentation complies with SOPs and internal processes

🎯 Requirements

• Basic proficiency in MS Office, including Excel, Word, Outlook, and PowerPoint • Strong organizational skills and attention to detail • Good communication and teamwork abilities • Ability to manage multiple tasks and follow structured processes • Willingness to learn and grow • Relevant years of administrative or coordination experience • Healthcare or clinical research exposure is a plus • Bachelor’s degree preferred

🏖️ Benefits

• Remote work arrangement