Inbound Sales Specialist – Telephony

Job not on LinkedIn

🕒 July 2

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of PCD

PCD

11 - 50 employees

Founded 1981

🏥 Healthcare

🏨 Hospitality

📦 Logistics

Healthcare • Hospitality • Logistics

PCD is a Northern California Audio Visual Integrator that specializes in audio video system design, installation, and training. The company serves a diverse clientele, including theaters, schools, government buildings, hospitals, and hotels, providing a range of services from digital signage and live streaming to sound engineering and audio visual integration. PCD emphasizes customized solutions that fit clients' needs, offering a Continuing Support Program and ongoing training to ensure optimal system operation and user understanding.

📋 Description

• Inbound customer service with a sales focus, aimed at identifying customer needs, answering questions, performing procedures, and offering products and/or services. • The agent will need to identify the customer's needs and provide a practical, objective solution in accordance with product and/or service procedures. • Sales of products and services; • Specific technical tasks: Call center support offering voice and data telephony services or products, including service packages for residential or mobile phone lines, data packages, broadband, and fiber services; • Use systems to record interactions and apply service procedures.

🎯 Requirements

• Minimum age: 18 years. • High school diploma (completed). • Strong verbal communication skills and persuasive ability. • Negotiation and argumentation skills. • Basic computer skills and typing. • Availability to attend training and work from home (Home Office). • Preferably reside near the Atento Ribeirão Preto unit.

🏖️ Benefits

• Work-from-home allowance • Meal voucher and/or food allowance • Life insurance • Funeral assistance • Childcare/babysitting assistance / Assistance for children with disabilities / School transportation assistance • Employee discounts on products • Dental care • Medical/healthcare assistance • Discounts for gyms / sports activities (Gympass) • Educational partnerships with discounted courses • Career development plan • Pet health plan

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