Peak Support
1001 - 5000 employees
Founded 2015
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Peak Support is an AI-driven, award-winning business process outsourcing (BPO) company that provides customer experience and operational support to companies worldwide. They build and run multilingual CX teams delivering customer service, technical support, trust & safety/content moderation, back-office and accounting services, sales & marketing support, and Tech & AI solutions (chatbots, RPA, sentiment analysis, dashboards). With strategic locations across the Philippines, United States, Colombia and Eastern Europe, strong security certifications (PCI, SOC 2) and a data-driven approach, Peak Support helps businesses scale, reduce cost, and improve customer satisfaction.
Compensation and Benefits Specialist
Job not on LinkedIn
🔥 0 minutes ago
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Peak Support
1001 - 5000 employees
Founded 2015
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Peak Support is an AI-driven, award-winning business process outsourcing (BPO) company that provides customer experience and operational support to companies worldwide. They build and run multilingual CX teams delivering customer service, technical support, trust & safety/content moderation, back-office and accounting services, sales & marketing support, and Tech & AI solutions (chatbots, RPA, sentiment analysis, dashboards). With strategic locations across the Philippines, United States, Colombia and Eastern Europe, strong security certifications (PCI, SOC 2) and a data-driven approach, Peak Support helps businesses scale, reduce cost, and improve customer satisfaction.
📋 Description
• Support the design, administration, and operational delivery of benefits programs • Ensure accurate execution of enrollments, claims, payroll inputs, vendor coordination, and compliance • Act as an operational subject matter expert for employees, vendors, and internal stakeholders • Manage enrollments, terminations, and updates for SSS, PhilHealth, and Pag-IBIG • Prepare, validate, and coordinate timely remittances and statutory filings • Administer voluntary and company-sponsored programs • Reconcile payroll, government reports, and vendor statements • Liaise with benefits brokers, insurance carriers, and government portals • Respond to employee inquiries on statutory entitlements and company benefits • Monitor regulatory changes and vendor policy updates • Produce periodic reports on enrollment, utilization, contribution costs, and claims trends • Propose practical process improvements and support small automation efforts
🎯 Requirements
• 1–3 years in benefits administration, payroll support, or HR operations • Working knowledge of SSS, PhilHealth, Pag-IBIG, and statutory contributions • Familiarity with HRIS and/or payroll administration platforms; basic Excel or Google Sheets proficiency • High accuracy in data entry, reconciliation, and maintaining audit-ready records • Ability to follow structured procedures, meet payroll deadlines, and apply internal controls • Clear written and verbal communication for employee support, vendor coordination, and cross-functional collaboration • Comfortable working remotely within the Philippines
🏖️ Benefits
• Competitive compensation • Statutory benefits • Company-sponsored benefits • Ongoing professional development • Remote work flexibility
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