
1001 - 5000 employees
Founded 2015
📦 Logistics
📣 Marketing
💼 Consulting
Logistics • Marketing • Consulting
Peak Support is an AI-driven, award-winning business process outsourcing (BPO) company that provides customer experience and operational support to companies worldwide. They build and run multilingual CX teams delivering customer service, technical support, trust & safety/content moderation, back-office and accounting services, sales & marketing support, and Tech & AI solutions (chatbots, RPA, sentiment analysis, dashboards). With strategic locations across the Philippines, United States, Colombia and Eastern Europe, strong security certifications (PCI, SOC 2) and a data-driven approach, Peak Support helps businesses scale, reduce cost, and improve customer satisfaction.
🔥 1 hour ago
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1001 - 5000 employees
Founded 2015
📦 Logistics
📣 Marketing
💼 Consulting
Logistics • Marketing • Consulting
Peak Support is an AI-driven, award-winning business process outsourcing (BPO) company that provides customer experience and operational support to companies worldwide. They build and run multilingual CX teams delivering customer service, technical support, trust & safety/content moderation, back-office and accounting services, sales & marketing support, and Tech & AI solutions (chatbots, RPA, sentiment analysis, dashboards). With strategic locations across the Philippines, United States, Colombia and Eastern Europe, strong security certifications (PCI, SOC 2) and a data-driven approach, Peak Support helps businesses scale, reduce cost, and improve customer satisfaction.
• Recommend benefits programs to management by studying employee requirements, trends, and other organizations’ benefits offerings • Analyze benefit options and predict future costs to support management decision-making • Identify benefit options through program research and consultant advice • Ensure compliance with federal, state, and local legal requirements • Prepare and distribute benefit reports to inform employees about benefit usage • Manage benefits staff through coaching, counseling, and mentoring • Resolve employee questions and problems by interpreting benefit policies and procedures • Prepare special reports by collecting, analyzing, and summarizing information and trends • Lead special projects and perform ad hoc tasks as required • Partner with department leaders and provide data-driven insights for strategic decisions
• 6–8 years of experience in Compensation & Benefits • 2–3 years of experience in a people manager capacity • Proficiency in HR systems • Extensive knowledge of compensation and benefits packages, policies, and legislation • Experience with MS Office • Excellent conflict resolution skills • Strong communication, interpersonal, and management skills
• Work-from-home arrangement • Remote work culture and processes • Opportunities for growth • Positive, encouraging, and performance-driven culture • Rewarding, long-term career opportunities
Apply Now🔥 2 hours ago
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