Backend Engineer (all levels)

March 8, 2023

Plain

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Customer support for modern tools. Fast, flexible and extendable.

API • Customer service • Internal tools • Operations

2 - 10

Description

• The company is building a customer service tool for modern companies. • The tool will be beautiful, lightning-fast, and works out of the box. • The tool is backed by the same API that you can use directly. • The team is intentionally small, autonomous, and nimble. • Everyone on the team is technical and commits code. • The team plans and scopes all their work together. • Each cycle, a different team member plans and runs the work. • The company culture is transparent and everything gets shared with the team. • The founders are Matt and Simon, and the company is backed by top-tier investors.

Requirements

• Job title: Senior/Mid-level Backend Engineer • Technical skill requirement: proficiency in backend development • Work in a small, autonomous and nimble team • Work with the team to plan and scope all the work • Commit code and participate in the development process • Transparent company culture • Willingness to write about work on company journal

Benefits

• Building a new kind of customer service tool for modern companies • Developing a beautiful, lightning-fast customer service tool that works out of the box • Working with a small, autonomous and nimble team • Committing code and planning and scoping work together • Maintaining a transparent company culture • Sharing everything from the balance sheet and runway to sales pipeline with the whole team • An opportunity to work with founders who have built and designed products their whole careers • An opportunity to work with top-tier investors