Senior Account Manager

🔥 0 minutes ago

🗣️🇪🇸 Spanish Required

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PODEAN

51 - 200 employees

Founded 2018

🛍️ eCommerce

eCommerce • Marketing • Social Commerce

PODEAN is a premier global marketplace agency dedicated to unlocking growth for brands on various eCommerce platforms. With a team located across five continents, PODEAN specializes in developing award-winning strategies tailored to unique business needs, leveraging data insights to optimize marketplace presence. Their full-service offerings include social commerce initiatives, advanced media planning, content creation, retail management, and logistics, all designed to enhance brand performance on platforms like Amazon and TikTok Shop.

📋 Description

• Partner with senior client stakeholders to own and grow complex Amazon, MELI and Walmart programs, serving as a strategic advisor and primary point of contact • Lead end-to-end account strategy across Mercado Libre, Amazon and other marketplaces, with a strong focus on eCommerce growth, retail fundamentals, and performance optimization • Develop and execute long-term strategic roadmaps tied to client business goals, revenue growth, and marketplace expansion • Identify, scope, and drive new opportunities across media, retail operations, creative, and marketplace capabilities • Lead business reviews and executive-level presentations, delivering clear, data-driven insights and forward-looking recommendations • Translate marketplace data into actionable strategies, balancing performance, efficiency, and brand objectives • Oversee cross-functional delivery with internal media, creative, retail, and sales teams, ensuring timelines, quality, and accountability • Proactively monitor account health, flag risks early, and solve complex client or performance issues independently • Own all client communications, meetings, presentations, and deliverables with a high bar for clarity, accuracy, and follow-through • Mentor junior account team members and contribute to internal best practices, playbooks, and process improvements • Stay ahead of Amazon and marketplace trends, policy updates, and emerging opportunities, sharing insights internally and externally • Support onboarding of new clients and help shape scalable, repeatable account management standards • Drive innovation beyond core Amazon programs, expanding into additional marketplaces or capabilities as client maturity grows

🎯 Requirements

• Bachelor’s degree in marketing, advertising, business, or a related field • 5+ years of experience in eCommerce, digital media, or marketplace-focused roles • Proven experience owning senior client relationships and managing complex, high-impact accounts • Strong understanding of Mercado Libre and Amazon advertising, retail fundamentals, and marketplace operations • Demonstrated ability to think strategically while also executing with precision and autonomy • Excellent communication, presentation, and stakeholder management skills • Highly organized, detail-oriented, and commercially minded, with strong business judgment • Comfortable leading cross-functional teams and influencing without direct authority • Fluency in Spanish and English (written and verbal) • Proficiency in Google Workspace or Microsoft Office tools • Experience mentoring or guiding junior team members preferred

🏖️ Benefits

• Competitive compensation aligned to experience and market benchmarks • Remote-first flexibility - work from anywhere, with trust and autonomy • Global collaboration - working with experts across regions and time zones • Career growth and development - opportunities to evolve as we scale • 5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring • Positive-energy culture - grounded in respect, inclusion, and accountability • Meaningful impact helping some of the world’s most progressive brands grow

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