Senior Software Engineer - VOIP

February 27

Podium

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Everything local businesses need to win.

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1001 - 5000

Description

• Develop and deploy VOIP features powered by a cloud PBX for local businesses to capture leads more efficiently and handle their phone system needs. • Diagnose, troubleshoot, and resolve quality issues related to VoIP, video, and telephony platforms. • Collaborate with cross-functional teams to design and develop VoIP solutions that meet the needs of our customers, ensuring high call quality and reliability. • Identify and resolve bottlenecks and performance issues within our VoIP infrastructure. • Implement optimizations to enhance system efficiency and reduce latency. • Play a key role in system implementations, contributing your expertise and knowledge to ensure successful project outcomes.

Requirements

• 8+ years of hands-on programming experience with at least one modern language such as Python, Go, or Elixir. • Experience with VoIP platforms like NetSapiens, OpenSIPS, Asterisk, or Kamailio. • Ability to diagnose, troubleshoot, and resolve quality issues related to VoIP, video, and telephony platforms. • Experience troubleshooting telecommunications networks, VoIP, SIP, RTP, RTCP, parsing call records, sip traces, MOS Score, jitter, and delay is required. • Strong analytical and problem-solving skills, proven ability to decompose complex issues, and drive innovation in a highly iterative development process. • Excellent communication skills and the ability to work effectively in a team setting and articulate technical concepts to diverse audiences. • Ability to solve ambiguous problems and thrive in a fast-paced environment.

Benefits

• Open and transparent culture • Life insurance, long and short-term disability coverage • Paid maternity and paternity leave • Fertility Benefits • Generous vacation time, plus three 4-day summer holiday weekends • Excellent medical, dental, and vision benefits • 401k Plan with competitive company matching • Bi-annual swag drops with cool Podium gear and apparel • A stellar HQ (Utah) gym with local professional coaches and classes offered • Onsite HQ (Utah) child care center, subsidized for employees • Additional benefits for fully remote employees