(US) Project Manager - Enterprise

April 5

PointClickCare

WebsiteLinkedInAll Job Openings

Transforming Care Through Technology

Electronic health records • EHR • EMR • long-term care • software

1001 - 5000

💰 Secondary Market on 2022-03

Description

• Strong organizational, managerial, and personal skills • Excellent ability to influence, communicate, resolve conflict, and negotiate • Strong leadership and relationship building capabilities • Attention to detail and passion for achieving quality outcomes • Quick learner with strong analytical and problem-solving skills • Self-driven, motivated, and results-oriented • Excellent oral and written communication, documentation, and presentation skills

Requirements

• 7+ years of long term care industry experience with a proven history of multiple successful SaaS software project implementations • 5+ years managing client-facing large, multi-site enterprise projects • Experience successfully working with customer C-levels and senior management teams • Previous experience with healthcare systems (EHR, EMR, Pharmacy) desired • Prior experience leading and participating in steering committee meetings

Benefits

• Cultivate a 'Trusted Advisor' relationship with customers • Act as an escalation to customers’ management • Develop a thorough understanding of customers' strategic objectives • Guide customer decision-making with regards to implementation phases • Manage customer expectations through clear communication • Represent PointClickCare in customer project steering committee meetings • Understand customer organizational change management needs • Consult with implementation team and customer executive team about PointClickCare product suite • Gather information to define and document solutions • Develop and maintain expert knowledge in PointClickCare suite and service offerings • Consult with customers on industry and PointClickCare suite best practices • Gather information to understand customer problems or goals • Lead the implementation of process and/or product based solutions