Strategic Account Manager

🕒 May 13

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POLARIS Laboratories®

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1999

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 Private Equity Round - POLARIS Laboratories on 2024-10

Consulting • Logistics • Healthcare

<POLARIS Laboratories®> POLARIS Laboratories® is a commercial laboratory and services company that provides fluid analysis and diagnostic testing (oils, lubricants, coolants, diesel fuel, and grease) to help industrial and fleet customers implement predictive maintenance programs and extend equipment life. The company operates accredited laboratories with fast turnaround times, offers data integration, training/webinars, and consulting to improve asset reliability and reduce downtime.

📋 Description

• Develop long-term high-level relationships with a defined portfolio of territory assigned customers • Maintain continuous contact with executive management, distributors, sales management and key influencers • Serve as a liaison between customers and cross-functional internal teams to ensure timely delivery of solutions • Accountable for all business outcomes for European business and accounts • Act as a problem-solving, results-focused, detail-oriented team member • Comfortable juggling multiple projects in a deadline-driven, continuously changing environment • Report directly to the Executive Director of Global Sales & Marketing • Part of the company’s sales team

🎯 Requirements

• 5 years’ experience in a Sales related or Customer facing role • 5 years’ experience in one of the following disciplines Used Oil Analysis (OCM)/ Fluid Analysis Lubricants Industry Condition Monitoring Maintenance/Reliability/Mechanical Engineering • Fluent in English language (written and verbal) • Additional European languages beneficial • Excellent presentation skills • Manage customer expectations and contribute to a high level of satisfaction • Develop territory Sales Plans and forecasts • Generate Leads and manage customer onboarding process • Increase Sales with existing accounts, including upselling and cross-selling • CRM Experience (salesforce.com) • International Travel to customer meetings and industry events • Ability to multi-task, work under pressure and meet internal and external deadlines as required