Community Association Assistant Manager

March 26

Poplar Homes

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A tech-enabled property management company providing streamlined renting process for owners and renters to live easy.

Property Management • Real Estate Investment Properties • Residential Rentals • Proptech • Real Estate

201 - 500

💰 $53M Series B on 2022-03

Description

• Assist Manager with various tasks to ensure smooth operation of Association. • Type correspondence, draft letters, Action Lists, Board Meeting Minutes, and update Association profile documents. • Assign, track, and follow up on work orders. • Maintain annual calendar for major projects. • Assist with research projects. • Monitor insurance certificate expirations for contractors. • Prepare website material for the Association. • Coordinate appointments and meetings with vendors. • Assist with paying invoices and ordering office supplies. • Distribute homeowner notices and supervise front desk activities. • Transcribe meeting minutes and create reports as needed. • Process mail, handle collections, and eviction process for rentals. • Support Poplar Homes with rentals, lease maintenance, and customer needs. • Maintain keys for rentals and provide access to vendors. • Communicate with homeowners, residents, and rental customers.

Requirements

• At least 2 years of administrative experience. HOA or property management experience is highly desired. • Customer service experience, preferably in a hospitality-related field. • Self-starter with good organizational, time management, and follow-up skills with the ability to manage competing priorities and assignments. • Ability to exercise good judgment, take appropriate initiative, demonstrate flexibility, and respond to changing situations and needs. • Ability to be diplomatic and sensitive in responding to questions. • Ability to communicate clearly and concisely in both oral and written communication. • Must exercise sound judgment and demonstrate flexibility. • Familiar with MS Office and a minimum typing speed of 50-60 wpm

Benefits

• Generous salaried position • Health, Dental, and Vision with generous company contribution • Unlimited PTO • 13 paid holidays • 4% 401K Match • Work from home (must have geographical proximity and/or experience in assigned market) • Parental leave • $50 monthly home office stipend • Collaborative and supportive work environment