Pair Team connects underserved communities to high quality care with their tech-enabled care teams. They partner with safety-net primary care providers and act as extension of the clinical staff to provide comprehensive clinical and mental health care while addressing the many social barriers to achieving a high quality of life such as access to housing, food, or transportation. Their community-led, virtual care model is powered by their intelligent, care delivery platform.

Pair Team

Product Manager

Product Manager improving healthcare access for underserved communities.

• Partner with cross-functional stakeholders to define and implement clinical and operational workflows in our products
• Own the delivery of new products and feature improvements from start to finish
• Conduct and use customer research and data insights to improve the product
• Collaborate with thought partners in engineering, design, data science, and operations to discover and execute on new product opportunities
• Where appropriate, conduct build/buy/partner analyses and manage 3rd party vendor implementations

Principal Product Manager

Community Manager

Engage and enroll individuals in health programs for underserved communities.

• Identify, outreach, engage and enroll individuals into the program virtually through phone, text and email, and in-person at clinic, community based organization, and health system partner locations
• Seeks to listen openly to eligible members and meets them where they are – understanding that enrollment may require multiple outreaches and adopts a “it’s not my fault but it is my problem” attitude in all communication styles and approaches
• Offer education to our partners regarding Pair Team’s services with a focus on linking eligible members to the Enhanced Care Management program
• Explain the services and benefits of Enhanced Care Management, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system
• Leverage your deep understanding of the community and best-in-class customer service skills to gain trust with eligible members and enroll them in the program
• Promote effective and timely communication amongst internal teams, clinic, community based organization, and health system partners
• Meet key enrollment metrics and to ensure you are supporting our mission to improve the wellbeing of underserved communities
• Effectively manage the end-to-end enrollment funnel, ensuring member’s continuation in the enrollment process
• Provide consistent updates on funnel stages including delays and blockers
• Proficiency in all additional internal/external technology tools utilized for the position

Bilingual Community Engagement Specialist  (Remote Flexible - Spanish Speaking) 

Account Executive

Engage and enroll individuals in healthcare programs for underserved communities.

Bilingual Patient Educator (Inside Sales, Remote Flexible) 

Data Engineer

Empower data-driven decision making and build efficient data processing solutions for underserved communities.

• We are seeking an experienced Data Engineer to own data engineering outcomes for our Tech team.
• Your mission will be to empower decision making with data, maintain data integrity and security, enable scalability and agility.
• Your work includes ingesting data, building ETL pipelines and creating services and tools for others to use data more efficiently.
• You will work on developing and enhancing our data infrastructure, defining processes for data monitoring and alerting as well as maintaining data integrity in our data ecosystem.
• You will work with cross functional teams and internal stakeholders to define requirements and build solutions to meet the requirements.
• You will work with other engineers to ensure that our data platform and infrastructure are scalable and reliable.

Human Resources

Scale growth and compliance in care delivery for underserved communities at Pair Team.

• Scale a rapidly growing care delivery organization to 500+ over the next 18 months and ensure compliance across a highly regulated healthcare environment
• Forecast hiring needs on both the care delivery and corporate teams to hit company goals
• Anticipate obstacles and proactively identify and implement solutions to stay ahead of the growth of the business
• Define the People team roadmap and own, track, and regularly report on key people metrics
• Define, nurture, and champion our culture, values, and mission in a remote work environment
• Develop new playbooks and capabilities to ensure our teams are fully supported and performing at their best
• Act as a strategic advisor/coach to company leadership

Remote Jobs at Pair Team

Pair Team

Principal Product Manager

Pair Team

Bilingual Community Engagement Specialist (Remote Flexible - Spanish Speaking)

Pair Team

Bilingual Patient Educator (Inside Sales, Remote Flexible)

Pair Team

Data Engineer

Pair Team

VP of People

Pair Team