Junior Project & Service Manager

Job not on LinkedIn

🔥 0 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟢 Junior

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Provectus Technologies GmbH

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2001

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Provectus Technologies GmbH is an IT consulting and managed‑services firm that helps organizations design, implement and operate modern digital workplaces and cloud infrastructures. They specialize in Microsoft 365 (including Microsoft Copilot), Azure Virtual Desktop and Windows 365, Citrix/NetScaler solutions, infrastructure as code, low‑code/no‑code process automation (Microsoft Power Platform), and IT security & compliance (Zero Trust, identity and access management). Provectus offers strategy, workshops, migrations, optimization and ongoing managed services for enterprise customers undergoing digital transformation.

📋 Description

• Support the management of project and service contracts and gradually take ownership of assigned work packages • Collaborate on commercial matters such as effort, budgets, and invoicing • Coordinate the delivery of services in accordance with contractual requirements together with IT experts • Receive structured onboarding into the respective customer environments • Support quality assurance and the continuous development of services based on SLA and KPI requirements • Assist with coordination and communication in escalation cases • Identify and implement improvement opportunities as part of Continual Service Improvement • Support the transition of new or modified services from planning through handover to operations • Support adjustments to customer requirements, such as scope of services, timelines, and documentation, in accordance with defined standards • Serve as the interface between customers and the Project & Service team • Coordinate tasks and gradually take on coordination and alignment responsibilities

🎯 Requirements

• Ideally, initial experience in project or service environments, such as IT services, operations, PMO, service desk, or customer success • Career changers with relevant skills and a willingness to learn are welcome • Basic understanding of ITIL/ITSM processes • Initial exposure to IT operations, ticketing, and workflow processes (Incident, Problem, Change) • Experience with Jira and/or Confluence is an advantage • Initial experience in project work • Ideally, knowledge of traditional or agile methodologies • Interest in new technologies, digital products, and current IT trends • Ability to capture and analyze requirements in a structured manner and translate them into suitable solutions • Calm, solution-oriented, and service-focused approach in complex situations • Friendly and confident manner, along with clear and structured communication • Very good German and good written and spoken English • Ability to work in a team, willingness to take responsibility, open communication, and eagerness to learn

🏖️ Benefits

• Up to 100% remote work for everyone • 30 days of vacation • No core working hours • Part-time opportunities • Company car option for everyone • JobRad with a Provectus subsidy • Commuter subsidy for the Deutschlandticket for colleagues in and around Munich • BahnCard 50 for colleagues who travel frequently • Christmas bonus • 20% subsidy toward occupational pension provision • Sports and wellness benefits through EGYM Wellpass • Discounts on a wide range of brands through Corporate Benefits • Laptop and smartphone, including private use • Home office equipment • Transparent and individualized career development models • Management and specialist career paths • Training and professional development • Onboarding buddies • Mentoring program • Trainee program • Subsidies for after-work activities • Game nights and team events • Company-wide celebrations • Barbecues on our beautiful terrace • Gaming together in the Provectus Lounge • LEGO corner in the office