Corporate Talent Acquisition Business Partner II

🕒 June 13

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Qualfon

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1995

🤝 B2B

🛍️ eCommerce

📡 Telecommunications

B2B • eCommerce • Telecommunications

Qualfon is a comprehensive provider of customer engagement solutions, specializing in services such as contact center operations, digital marketing, data analytics, and fulfillment. The company focuses on enhancing customer interactions and driving revenue through a blend of innovative marketing strategies and back-office support. With a strong commitment to customer care, Qualfon aims to improve customer loyalty and satisfaction across various industries.

📋 Description

• Partner with senior leadership and hiring managers to develop comprehensive recruitment strategies for both external hiring and internal mobility programs, ensuring alignment with business objectives and workforce planning initiatives • Design and implement global sourcing strategies to attract top-tier talent across diverse markets, leveraging international recruitment channels and best practices • Build and maintain robust talent pipelines proactively, anticipating future hiring needs and market trends to minimize time-to-fill for critical positions • Drive employer branding initiatives with a global perspective, positioning the organization as an employer of choice in competitive talent markets • Manage end-to-end recruitment processes for multiple departments and sites simultaneously, from workforce planning through onboarding • Conduct sophisticated candidate assessments including competency-based interviews, behavioral assessments, and cultural fit evaluations • Oversee internal talent mobility programs, partnering with HR Business Partners to identify high-potential employees for advancement opportunities • Coordinate recruitment activities across different time zones and cultural contexts for global hiring initiatives • Serve as a trusted advisor to hiring managers and executives on talent acquisition strategy, market intelligence, and recruitment best practices • Provide data-driven insights and recommendations to inform hiring decisions and optimize recruitment effectiveness • Facilitate calibration sessions with stakeholders to ensure consistent evaluation standards and decision-making • Administer and optimize the Applicant Tracking System (ATS), ensuring data integrity, compliance, and workflow efficiency • Generate and analyze recruitment metrics and KPIs to measure effectiveness, identify improvement opportunities, and inform strategic decisions • Ensure compliance with local labor laws, company policies, and global recruitment standards across all hiring activities • Monitor and analyze talent market trends, competitive intelligence, and industry benchmarks to inform recruitment strategies • Represent the organization at industry events, career fairs, and professional networks to enhance brand visibility and candidate engagement • Cultivate relationships with external partners, universities, and professional organizations to strengthen talent pipelines

🎯 Requirements

• 4+ years of corporate recruiting experience with demonstrated progression in responsibility and scope • Proven track record in both external recruitment and internal talent mobility/succession planning • Global recruiting experience across multiple countries or regions, with understanding of diverse talent markets and cultural nuances • Experience in BPO, contact center, or high-volume recruitment environments (strongly preferred) • Multi-site and multi-department recruitment experience managing complex stakeholder landscapes

🏖️ Benefits

• Remote work • Mid/night shift