Medical Virtual Assistant, US RN

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QuickTeam

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

QuickTeam is a company that specializes in providing remote talent and virtual employee solutions to streamline business operations. They offer services like administrative support, sales representation, and medical office staffing, aimed at increasing efficiency and cutting overhead costs. Their staffing solutions are scalable and flexible, tailored to meet evolving business demands. QuickTeam emphasizes privacy and security in their services, adhering to strict protocols and compliance measures. They provide dedicated account managers to ensure that their clients receive personalized support and high performance from their remote staff.

📋 Description

• Utilize familiarity with EMR systems to manage patient records efficiently and accurately • Update and maintain EMR systems with new patient information, medical history, and treatment plans • Respond to patient inquiries via phone, email, or chat • Explain services and systems to new patients • Assist healthcare professionals with scheduling appointments, managing calendars, and coordinating follow-up care • Collaborate with medical billing teams on accurate coding and billing information • Maintain patient confidentiality and adhere to HIPAA regulations • Coordinate and communicate with the team for seamless operations

🎯 Requirements

• Must be a Registered Nurse with US RN/NCLEX and a California license • Previous experience as a Medical Virtual Assistant or in a similar role is preferred • Proficiency in EMR systems • Strong understanding of medical terminology and documentation • Excellent verbal and written communication skills • Ability to explain complex medical concepts clearly to patients • Strong organizational skills and attention to detail • Accurate record-keeping and data-entry skills • Ability to multitask and prioritize in a fast-paced environment • Proven customer service and professional relationship management skills • Ability to work independently and collaboratively as part of a remote team • Familiarity with medical billing and coding processes is a plus