Billing Operations Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Raptor Technologies

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Raptor Technologies is a company that specializes in integrated school safety solutions. They provide a comprehensive suite of software and services designed to enhance school security, focusing on tools such as visitor management systems, behavioral threat assessment software, and emergency management systems. Raptor's solutions are utilized by a vast number of educational institutions to ensure the safety and compliance of students and staff, offering features like emergency notifications, training programs, and various management systems tailored for schools.

📋 Description

• Own end-to-end billing operations for new system deals, renewals, and amendments across assigned accounts • Generate accurate and timely invoices aligned with contractual terms • Reconcile billing data across systems and proactively resolve discrepancies • Manage monthly renewal invoicing processes • Validate contract terms, pricing, and billing schedules before invoice generation • Serve as a primary contact for billing inquiries from customers and internal stakeholders • Investigate and resolve billing issues while maintaining policy and control • Collaborate with Sales, Customer Success, Contracts, and Finance on accurate deal execution • Identify upstream process gaps and escalate risks and blockers while proposing solutions • Streamline workflows, reduce manual effort, and standardize global billing processes • Support ERP, CRM, and other system enhancements and process changes • Develop capability to support billing across multiple regions, currencies, and business models • Participate in cross-training and support extended hours during month-end and quarter-end peaks

🎯 Requirements

• 3–5+ years in Billing Operations, Order-to-Cash, or similar finance operations role • Experience working in a high-volume, fast-paced environment with complex transactions • Strong working knowledge of ERP systems (e.g., NetSuite) and CRM tools (e.g., Salesforce) • Proficiency in Excel, including data validation, reconciliations, and lookups • Ability to navigate multiple systems and datasets efficiently • High attention to detail and accuracy • Strong problem-solving and critical thinking skills • Ability to manage competing priorities and meet deadlines • Confident communication skills and ability to challenge constructively • Ownership mindset focused on accountability and results • Ability to work 7:00 PM–4:00 AM Philippine Time, Monday through Friday • AAT qualification or equivalent is nice to have • Experience with SaaS, subscription billing, or recurring revenue models is preferred • Experience supporting or collaborating with global teams is a strong plus • Experience in multi-entity, multi-currency environments is nice to have • Exposure to system implementations or process transformation initiatives is nice to have

🏖️ Benefits

• Contract employment • Remote work from the Philippines • Opportunity to support a global book of business across multiple regions, products, and transaction types • Cross-training to support broader team coverage and scalability • Flexibility to support extended hours during peak periods