Account Manager (Ad Ops)

April 12

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Ratehub.ca

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Personal finance is hard. But that’s why we’re here. With the knowledge, tools, and products to help you choose better.

Mortgage rates • Mortgage calculators • Mortgage rate API • Financial Services leads • Credit card deals

51 - 200

💰 $12M Series A on 2018-01

Description

• Responsible for day-to-day media and affiliate campaigns for both our brands - Ratehub.ca and MoneySense - forecast, setup, launch, optimize, and report on assigned accounts. • Dedicated contact for existing clients in the assigned book of business and ensuring a positive client experience • Oversee and consistently audit the product updates for assigned accounts, executed by the Account Coordinator - always ready to support as necessary • Reconciling media and affiliate revenue on a monthly basis and liaising with analytics, sales, and finance. • Analyze and troubleshoot technical issues with ad placements, campaign delivery, 3rd party discrepancies, site ad tags and creatives. • Working closely with the Revenue Operations Lead • Collaborate with other departments to coordinate all aspects of campaign booking and tackle communication with clients, agencies, and partners. • Assist with the management of processes, systems, and projects that support the sale and delivery of digital advertising. • Support managing our Salesforce functions and processes, ad server, programmatic ad stack and scorecards. • Ensure we maintain our standard SLAs.

Requirements

• 2+ years of experience performing similar accountabilities in either an Account Management or Ad Operations role is required. • Strong skills in excel required (i.e. Pivot Tables, VLOOKUP, charts & graphs, etc) • Experience with all of the following is a definite asset: Google Ad Manager (GAM), ad operations, and executing media campaigns. • Post-secondary degree: We value intelligence over relevance, but a bachelor’s degree in a relevant program would be looked upon favourably. • Excellent communication skills in writing, speaking & listening; ability to communicate effectively when troubleshooting and identifying possible areas of improvement. • Ability to effectively prioritize and manage several tasks. • Ability to organize and analyze large amounts of data. • Familiarity with the affiliate market and experience with programmatic advertising is preferred but not required.

Benefits

• Competitive salary: We know it’s expensive to live/work in Canada • Remote-first organization: we love opportunities to get together as a team, but for the most part we offer our employees the flexibility to work anywhere in Canada • Flexible hours: Enjoy a couple more hours of sleep in the morning, if you want • Benefits: Health is wealth! A benefits package with no employee contribution required • Perks: RRSP matching program, individual training allowance, fun team socials (remote AND in-person) and more!