Legal Customer Service Consultant

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🕒 June 26

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Relou RH

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

👥 HR Tech

💼 Consulting

🤝 B2B

HR Tech • Consulting • B2B

Relou RH is a human resources services company focused on building strong teams and cultures. Led by Rebeca Louise, the firm provides strategic assessments and consulting in various HR subsystems, targeting businesses in their hiring processes across marketing, technology, engineering, and architecture. The company specializes in recruitment, selection, personnel management, strategic management, training and development, process analysis, and behavioral analysis.

📋 Description

• Receive qualified leads and make the initial, human-centered contact • Provide support via WhatsApp and phone calls • Schedule initial consultations with the responsible attorneys • Organize client histories and information in the CRM • Conduct follow-up with clients under review • Assist in document organization according to internal protocols • Participate in strategic client service meetings • Suggest improvements for the commercial workflow and customer experience • Support future training of new service representatives as the firm expands

🎯 Requirements

• Strong written and verbal communication skills • Organized and proactive • Comfortable with customer service, sales, and client relationship management • Interest in professional growth and continuous learning • Familiarity with digital tools and CRM systems • Previous experience in commercial customer service or sales • Experience in law firms or related areas • Genuine interest in specializing in public sector employment law

🏖️ Benefits

• Commission • Meal allowance