Account Manager

🔥 4 minutes ago

🇧🇷 Brazil – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 17%

infoinfo

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Refinery89

Refinery89

51 - 200 employees

Founded 2018

📣 Marketing

☁️ SaaS

Marketing • Advertising • SaaS

Refinery89 is a company that specializes in ad tech solutions, focusing on monetizing ads for publishers to maximize their revenue. They offer a variety of services including interest-driven targeting, programmatic demand access, and detailed ad performance insights. Refinery89 positions itself as a reliable partner for digital monetization, assisting clients with personalized service and cutting-edge technology.

📋 Description

• Manage and grow relationships with premium publisher accounts in Brazil via email, WhatsApp, and calls • Act as the primary point of contact for publisher accounts • Monitor, analyze, and interpret performance metrics to identify optimization and growth opportunities • Translate performance data into actionable insights and recommendations • Own publisher issues from start to finish • Coordinate internally with relevant teams while remaining accountable for resolution and communication • Develop understanding of the publisher monetization ecosystem and platform technology • Identify upsell and expansion opportunities • Provide data-driven guidance and strategic recommendations • Share publisher feedback and market insights with internal teams • Work cross-functionally on initiatives that drive publisher success • Conduct Quarterly Business Reviews and Annual Business Reviews with key partners • Maintain fast response times, proactive updates, clear communication, and issue closure • Acknowledge messages or tickets promptly and escalate internally when required • Proactively update publishers before follow-up is needed

🎯 Requirements

• Native Brazilian Portuguese is mandatory • Medium to high proficiency in English • 2 to 3 years of experience in AdTech, digital advertising, or publishing • Minimum 1 year of hands-on experience setting up campaigns in ad servers such as Google Ad Manager • Strong relationship management skills with senior stakeholders • Ability to explain technical concepts in a simple, actionable way • Data-driven mindset with experience using dashboards and performance reports • Highly organized, detail-oriented, and proactive • Comfortable working in a fast-paced, evolving environment • Comfortable working remotely and collaborating with an international team across different locations • Experience working directly with publishers or monetization platforms preferred • AdTech background is a strong plus • Must be able to legally provide services as an independent contractor from Brazil and comply with applicable local contractor requirements

🏖️ Benefits

• Fully remote work arrangement • Independent contractor arrangement • Contracting payments handled through Refinery89's Dutch entity in the Netherlands

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