Strategic Account Manager, Clinical Solutions

🕒 April 9

🏄 California, Idaho, +2 more states – Remote

🏄 California – Remote 🥔 Idaho – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $65.6k - $109.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

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RELX

WebsiteLinkedInAll Job Openings

10,000+ employees

🏢 Enterprise

🔬 Science

Enterprise • Science • Legal

RELX is a global provider of information-based analytics and decision tools for professional and business customers. The company focuses on enabling its clients to make better decisions, improve results, and enhance productivity by leveraging advanced technology and data. RELX serves various sectors, including Risk, Scientific, Technical & Medical, Legal, and Exhibitions, by offering specialized information and analytical tools that facilitate critical decision-making. The company is committed to corporate responsibility and delivering societal benefit through its products by contributing to scientific advancement, legal justice, and effective market transactions.

📋 Description

• Retention First: Develop and deliver proactive engagement strategies, health checks, and business reviews. Analyze product usage and satisfaction to ensure renewals and long-term value. Identify risk signals early and take action to mitigate churn. • Strategic Expansion: Identify upselling and expansion opportunities aligned with customer goals. Position additional Clinical Solutions products to meet emerging needs through consultative selling. Lead sales motions from discovery through negotiation and closing. • Relationship Management: Build deep, trusted relationships with stakeholders across clinical, administrative, and IT functions. Serve as a consultative partner aligned to client objectives. Study market trends and become an industry expert within your designated health system region. • Sales Execution & Enablement: Own the end-to-end sales process for renewals and expansions. Coach sales executives on expansion opportunities that meet customer needs. Accurately forecast and manage pipeline using Salesforce CRM. • Internal Collaboration: Work closely with Sales Executives and Customer Success to drive results. Share market feedback and help shape product improvements. May support coaching, mentoring and training of new team members

🎯 Requirements

• 2+ years of experience in healthcare sales or account management – ideally selling SaaS technology or information solutions to hospitals or health systems • Proven success in renewal management, upselling, or cross-selling • Confidence when presenting to and influencing clinical, operational, and executive stakeholders • Strong presentation, communication, and strategic thinking skills • Ability to thrive in a fast-paced, deadline-driven environment • Skilled in using Salesforce CRM and Microsoft Office tools (Excel, PowerPoint, Word) • Bachelor’s degree required • MBA is a plus • Adopts sales methodologies such as MEDDPICC, Challenger, Miller Heiman and/or Franklin Covey within your workflow. • Be able to travel overnight, generally up to 30% of the time or based upon the needs of the business and our customers.

🏖️ Benefits

• Comprehensive health, retirement, and family benefits • A flexible, remote-first work culture • Career growth and learning opportunities • A diverse, mission-driven team passionate about healthcare