Associate – Junior Account Manager

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Remsoft

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1992

☁️ SaaS

🏢 Enterprise

📦 Logistics

💰 Private equity on 2025-04

SaaS • Enterprise • Logistics

Remsoft is a software company focused on forest and land asset management. It provides planning and optimization tools for mid- to long-term planning, operations management, logistics and delivery, and maintenance/parts management (MRO). Its solutions target forestry and timber industry roles such as forest planners, operations managers, fiber supply/mill managers, timber marketing/procurement managers, maintenance/supply managers, sustainability/ESG managers, contractors, and IT/digital transformation leaders. Remsoft's offerings are enterprise-grade software for organizations managing forest resources and related operational logistics.

📋 Description

• Manage and grow relationships with an assigned portfolio of SMB existing clients, achieving revenue targets including ARR and service revenue • Act as the primary point of contact and trusted advisor for your clients — understanding their needs and delivering tailored solutions • Develop and execute account strategies that drive client value and support long-term partnerships • Identify and pursue opportunities for expansion — upselling, cross-selling, and renewing client agreements • Collaborate with the Account Executive and SDR to ensure smooth lead handovers and visibility into new business opportunities • Work cross-functionally with Development, Product, and Customer Success to ensure great client outcomes • Use Salesforce to manage client interactions, track activities, and provide accurate forecasting and reporting • Prepare and deliver presentations for client meetings, conferences, and workshops • Stay informed about market trends, competitive landscape, and industry challenges to confidently position Remsoft's solutions • Travel to client meetings and industry events across Canada and the USA as needed

🎯 Requirements

• 1–3 years of experience in account management, client success, or a related client-facing role • Demonstrated ability to own client relationships and manage a book of business independently • Strong communication and interpersonal skills with a consultative approach • Comfort managing multiple accounts simultaneously and prioritizing effectively • Strong English language skills — written and verbal • Experience with CRM tools • Salesforce proficiency • Post-secondary education in business, forestry, or a related field • Interest in or knowledge of forestry, natural resources, or enterprise software • Tech or SaaS sales experience (e.g., SDR background)

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities