Account Manager

April 21

ResortPass

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Experience luxurious getaways without leaving town.

11 - 50

💰 $26M Series B on 2022-11

Description

• Build and expand the portfolio of hotels in your territory, establishing and cultivating strong relationships from new lead to active partner • Actively engage and communicate with hotels on a consistent basis and effectively reach targets based on KPI metrics • Identify opportunities to increase revenue and performance of hotel partners, educate them on best practices, provide data insights, and upsell product offerings to our full suite of features • Provide exceptional and immediately responsive support to all partner requests • Assist with onboarding new hotels through communications, setting up their account, and building their page on ResortPass • Develop content and materials for onboarding and training • Conduct demos and webinars of our product and features • Build and maintain a deep and comprehensive familiarity with the ResortPass product and all developing technology in the pipeline • Collaborate closely and work cross-functionally with the Sales, Product, and Marketing teams on a daily basis

Requirements

• Bachelor’s Degree • 3-5 years relevant experience in the hospitality and travel industry • Experience with a CRM such as Salesforce • Experience at a startup a plus • Energetic and passionate about closing deals, deepening customer relationships, and fostering trust from partners. • Strong prioritization, time management and organizational skills and a meticulous attention to detail • A positive attitude and enthusiasm to work in a fast-paced environment with a high-performing team • Creative problem-solving skills • An entrepreneurial spirit with project management skills • Tech savvy with an ability to learn any online system or software • You're a good person. While building a startup is hard, being a good person is not. We are creating a culture of people with whom you would look forward to working. While we offer incredible experiences to our guests, it is just as important to us to foster an incredible culture for our employees.

Benefits

• Health, Dental & Vision — We're deeply invested in the health and well-being of our team and are proud to contribute to the monthly premiums of these insurance plans. • Stock Option Plan — We offer employees the opportunity to become part-owners in our mission. Let’s redefine what it means to be a guest, together. • 401k plan — Save for your future with a 401k plan offering. • Unlimited Paid Time Off (PTO) — Enjoy life away from work to be inspired and fully recharge with unlimited paid time off. • Paid parental leave • Annual ResortPass credit — Our mission is to bring delight and relaxation to people around the world; including our employees! Access private beaches, deluxe saunas, awesome pools, and much more with your annual credit.