Senior Tool Product Manager

March 30

Rocket Lawyer

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At Rocket Lawyer, we believe everyone deserves affordable and simple legal services$1. .$1

Step-by-step legal documents • Rocket Lawyer On Call Attorneys • Discounted attorney fees • Making the law simple • Connecting with a lawyer

201 - 500

Description

• Rocket Lawyer is the largest online legal service platform in the world, helping millions create legal documents and get legal questions answered • Looking for a Senior Product Manager to work with Operations teams on sales and operations tools including CRM, sales automation, billing, and fulfillment • Responsible for managing customer data, ensuring timely fulfillment, transitioning to a new CRM platform, automating sales processes, improving billing tools, and defining new fulfillment workflows

Requirements

• 4+ years of experience in operational fulfillment optimization • Experienced in writing clear product requirements for CRM and fulfillment • Proficiency in Salesforce (SFDC) with ability to setup workflow, create reports and dashboards • Able to lead on optimizing existing tools, building new processes, and integrating data with internal and external services • Strong prioritization and collaboration skills • Domain expert with a bias for action • Passionate about making legal services affordable and simple for everyone

Benefits

• Private health insurance • Life insurance • Meal/Food voucher • Gympass partnership • Mental health assistance • Birthday off • Daycare assistance • Financial support for those who have children with special needs and disabilities • Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates