March 14
• Become an expert on Samsara’s product portfolio • Troubleshoot and resolve customer issues • Improve self-servisablity for end users • Develop partnerships with Engineering and Product teams • Provide feedback for product and process improvements • Champion and embed Samsara’s cultural principles
• B.S. in Computer Science, Engineering, or another technical field • 2-5 years of experience in support or technical role • Strong familiarity with using CRMs like Zendesk or Salesforce • Strong technical know-how • Excellent customer service and interpersonal skills • Strong bias for action and highest standards • Ability to work in a hyper-growth environment • Willingness to work flexible hours, holidays, and On-Call • Multi-lingual candidate with the highest fluency in French and English • Ideal to have experience with SaaS platform operations or tinkering with python, JSON, scripting, databases, or cloud systems • Experience working with global teams
• Competitive total compensation package • Employee-led remote and flexible working • Health benefits • Samsara for Good charity fund
Apply NowDecember 11, 2023
201 - 500