Key Account Manager, Myopia

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Santen Pharmaceutical

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

As a specialized company dedicated to ophthalmology, Santen carries out research, development, marketing, and sales of pharmaceuticals, over-the-counter products, and medical devices. Santen is the market leader for prescription ophthalmic pharmaceuticals in Japan and its products now reach patients in over 60 countries. With scientific knowledge and organizational capabilities nurtured over a 130-year history, Santen provides products and services to contribute to the well-being of patients, their loved ones and consequently to society.

📋 Description

• Enhance company awareness, value, effectiveness, and profitability through successful sales promotion activity implementation. • Collaborate with regional and national internal stakeholders to drive sales and promotional activities. • Engage and manage relationships with opticians, ophthalmic pediatrics, children clinic personnel, and school nurses. • Ensure effective coordination with country managers to implement myopia initiatives consistently across regions and align activities with country-specific needs and regulations. • Provide support to key account managers in implementing myopia-related activities and initiatives to enhance the effectiveness of myopia management programs. • Establish, foster, and enhance customer relations on regional and national levels together with key account managers. • Turn customer feedback into market insights and ensure information sharing across the team and management to improve myopia management programs. • Secure promotional compliance according to country-specific codes of conduct, legislation, and Santen policies, SOPs, and internal guidelines, and complete required administrative duties in a timely manner. • Maintain required medical and commercial knowledge, core competencies, and skillsets, and follow relevant Santen policies, guidelines, and SOPs. • Collect and report safety information and quality-related information to Santen Oy Pharmacovigilance Unit and Quality Assurance department according to current requirements.

🎯 Requirements

• Minimum of 3–5 years of experience in account management within the pharmaceutical or ophthalmology industry. • Experience in managing myopia-related activities or similar healthcare programs is highly desirable. • Strong ability to engage and manage relationships with healthcare professionals, including opticians, ophthalmic pediatrics, children clinic personnel, and school nurses. • In-depth understanding of myopia management and related healthcare practices and familiarity with the healthcare systems and regulations in the Country. • Proven track record of effective communication with healthcare professionals and internal stakeholders, excellent communication and interpersonal skills. • Flexibility to adapt to changing demands and priorities, ability to handle multiple tasks and projects simultaneously, prioritize tasks, manage time efficiently, and meet deadlines. • Bachelor’s degree in a relevant field such as Life Sciences, Nursing, Pharmacy, Business Administration, or Healthcare Management. • Advanced degrees or certifications in ophthalmology, optometry, or related fields are a plus.

🏖️ Benefits

• Employee Assistance Program • Wellbeing allowance • Access to regular wellbeing webinars • Opportunities for continuous learning • Career conversations • Participation in our Learning Festival • Mentoring programs • Leadership skill-building through various programs