Lead Product Manager, Growth

March 19

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The best audiobooks, books, and more. Join us on our mission to inspire the world through stories and knowledge.

ebooks • publishing • subscription service • books • literary community

201 - 500

💰 $58M Private Equity Round on 2019-11

Description

• Lead the development and execution of product strategy and vision to increase subscription growth and improve retention rates, leveraging insights into customer behavior and market trends. • Continuously optimize the subscription journey, identifying pain points and opportunities to improve the user experience and increase conversion. • Leverage data and analytics to guide decisions, identify growth opportunities, and establish clear success metrics. • Drive product strategy in ambiguous settings, employing product management frameworks to clarify objectives, mediate diverse viewpoints, and propel product growth and user engagement. • Understand customer needs and behaviors by conducting research, data analysis, and usability testing to inform strategies to reduce friction along the key steps of customer journey. • Collaborate cross-functionally with Design, Analytics, Product Marketing, Engineering and Customer Service teams.

Requirements

• Minimum of 7 years of experience in product management, with at least 2 years in a Growth role, preferably in a subscription business. • Deep knowledge of growth experimentation tactics, with a strong understanding of the customer journey, and a proven track record of driving subscriber growth and retention. • Strong proficiency in data analytics, A/B testing, experimentation, and funnel optimization. • Experience working with loyalty programs. • Experience in user onboarding and education strategies. • Knowledge of product management frameworks and their practical applications. • Familiarity with user experience best practices, with a keen eye for intuitive design and user journeys. Experience conducting user research and usability testing. • Exceptional cross-functional collaboration skills.

Benefits

• Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees • 12 weeks paid parental leave • Short-term/long-term disability plans • 401k/RSP matching • Tuition Reimbursement • Learning & Development programs • Quarterly stipend for Wellness, Connectivity & Comfort • Mental Health support & resources • Free subscription to Scribd + gift memberships for friends & family • Referral Bonuses • Book Benefit • Sabbaticals • Company wide events • Team engagement budgets • Vacation & Personal Days • Paid Holidays (+ winter break) • Flexible Sick Time • Volunteer Day • Company-wide Diversity, Equity, & Inclusion programs