Senior Account Executive

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September 28

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SDL

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AI • Translation • SaaS

SDL is a company focused on providing AI-powered language services and technology solutions to businesses across various industries. They specialize in translation, localization, and multilingual content management, offering tools like HAI for quick translations and Trados for translation management. SDL also provides structured content authoring platforms and patent translation services. Their technology solutions enhance digital experiences and business insights through next-generation AI, making it easier for companies to manage global content efficiently. Additionally, SDL serves industries such as aerospace, legal, financial, media, and more, with tailored solutions to meet industry-specific challenges.

1001 - 5000 employees

Founded 1992

☁️ SaaS

📋 Description

• Drive new business revenue by developing and closing sales opportunities with local government agencies. • Establish SDL’s market presence by securing flagship municipal clients in states where the company is building an initial footprint. • Manage complex procurement cycles and long-duration sales processes. • Develop and maintain relationships with existing local government customers to drive engagement and product adoption. • Identify opportunities for upselling and cross-selling additional products and services. • Conduct regular account reviews, analyze usage data, and provide strategic recommendations to optimize customer value. • Work closely with the customer success team to ensure a seamless customer experience and drive retention. • Partner with sales and marketing teams to develop tailored upsell and cross-sell campaigns. • Negotiate contract renewals, expansions and close new deals while ensuring customer satisfaction. • Stay up-to-date with industry trends, local government challenges, and competitive offerings.

🎯 Requirements

• Prior experience selling permitting software or related municipal government technology solutions is strongly preferred. • Demonstrated success in SaaS sales, preferably within the public sector. • Ability to effectively manage complex, long-duration sales cycles. • 3+ years of experience in account management, customer success, or sales, preferably in GovTech. • Proven track record of driving revenue growth through new business/logos and experience successfully upselling and cross-selling. • Strong understanding of local government operations and procurement processes is a plus. • Excellent communication, presentation, and negotiation skills. • Ability to analyze customer data and derive actionable insights. • Self-motivated, results-driven, and able to work both independently and collaboratively. • Proficiency in CRM tools (e.g., Salesforce, HubSpot) and data analytics platforms.

🏖️ Benefits

• Competitive salary. • Unlimited PTO. • Flexible working hours. • Remote work options (primarily US East Coast timezone). • Comprehensive health, dental, and vision insurance. • Professional development opportunities and learning budget. • Home office and IT budget. • Supportive team environment. • Opportunity to work on innovative projects with cutting-edge technologies.