Solutions Engineer

November 17, 2023

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Second Front Systems

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At Second Front Systems (2F), we build software that accelerates delivery of technology to U$1. .$1

Software as a Service • DevOps • DevSecOps • Platform as a Service • Defense Market

51 - 200

Description

• Work cross functionally to drive the adoption of our platform across a broad range of independent software vendors • As a member of the Growth team, own the technical aspects of the direct engagements between customers and the platform • Maintain close alignment with Account Executives to efficiently move prospects through the Sales Pipeline • Participates in Go-To-Market efforts, including: Introduction calls, technical sales presentations, RFP/RFI responses, product demonstrations, architecture design discussions, and technical workshops • Develop in-depth technical knowledge of Second Front products and represent 2F internally and externally as a technical SMEResponsible for analyzing and compiling competitor feedback and market research • Track customer feedback and engage with 2F product teams to align roadmaps with demand signals • Develop and review marketing content (blogs, posts, etc) and technical documentation to drive business development • Evaluate complex cloud application architectures and assess compatibility with the Game Warden hosting platform with consideration for federal compliance requirements • Travel as needed to industry conferences and events

Requirements

• A self-starter who can work well independently and as part of a team • Prior experience in a similar role and a strong track record of success in supporting complex, enterprise SaaS customers • Experience in a client-facing role, ideally within the Defense Industrial Base (especially in sales, partnerships, business development, or customer success) • Hands-on experience working with AWS, GCP, or Azure, where you are certified or eager to become certified • Senior level experience in a technical role (e.g. software engineer, sales engineer, technical product manager) demonstrating creative problem solving and troubleshooting skills • Hands-on software development, networking, or DevOps experience, preferably in conjunction with cloud technologies • Ability to maintain composure in critical situations and communicate effectively with both internal and external customers • Excellent written and verbal communication skills • Ability to travel

Benefits

• Travel as needed to industry conferences and events • U.S. citizenship required