Global & National Account Manager

🔥 1 minute ago

🇦🇹 Austria – Remote

💵 €4.3k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Securitas Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1934

🔐 Security

📡 Telecommunications

💰 Post-IPO Debt on 2023-09

Security • Telecommunications

Securitas Group is a global leader in security services, offering a comprehensive range of services such as on-site guarding, electronic security, fire and safety, technology-driven solutions, and mobile security services. With a history spanning nine decades, Securitas emphasizes the use of cutting-edge technology and expert personnel to deliver top-quality security solutions across various sectors including aviation, critical infrastructure, and retail. Operating in 44 markets worldwide, Securitas is committed to innovation, sustainability, and diversity, striving to create long-term value for its clients and a positive impact on society by enhancing safety and security standards globally.

📋 Description

• Responsibility for the commercial strategies of Global and National Accounts in line with the company’s objectives • Developing commercial account plans to achieve long-term business goals • Building and strengthening sustainable customer relationships • Acquiring new customers across Austria and developing existing customer accounts • Providing proactive, competent, and comprehensive support to all Global and National Accounts at Securitas Austria • Increasing customer satisfaction and maximizing business development opportunities • Reviewing Service Level Agreements based on delivered services by monitoring KPIs • Creating long-term account and engagement plans • Preparing and presenting data-driven statistics and reports • Working closely with Operations, Commercial, Solutions, and other internal stakeholders • Monitoring the external market and competitor activities • Generating new business, as well as cross-selling and conversions • Maintaining up-to-date records of commercial and customer-related activities in the CEP

🎯 Requirements

• Completed commercial education (secondary school diploma or university degree) • At least 5 years of professional experience in a comparable role • Previous experience in the services and/or security industry • Strong technical understanding, particularly of technical security solutions • Proven experience and success in customer development, new customer acquisition, and contract negotiation and closing • Proficient use of MS Office • Experience working with database systems and CRM systems • Excellent written and spoken German • Very good written and spoken English (B or C level) • Additional language skills are an advantage • Professional manner, with excellent communication and presentation skills • Reliability, discretion, and confidentiality • Strong negotiation and persuasive argumentation skills • High level of commitment and willingness to travel throughout Austria • Hands-on mentality • Strong customer focus and social competence

🏖️ Benefits

• Company car for unrestricted private use • Free parking at the office location • Centrally located offices with good public transport connections • Opportunity to work from home and remotely • Employee discounts with various providers • Training and professional development opportunities • Flat hierarchies, an open-door policy, and a collegial working environment • Job security in a crisis-resilient corporate group • Performance-based annual bonus

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