Account Manager – Renewals

🔥 19 minutes ago

🇦🇺 Australia – Remote

💵 A$120.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Seeq Corporation

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

🏭 Manufacturing

Artificial Intelligence • Manufacturing

Seeq Corporation develops software and services that accelerate industrial process analytics on industrial process data. The company specializes in data analytics software for various industrial markets, including oil refineries, pharmaceuticals, and energy production. Seeq's tools are designed to handle extensive manipulation of time-series data, events, and signals to provide insights and analytics, making it easier for manufacturing organizations to optimize processes and enhance predictive maintenance. Founded in 2013 and based in Seattle, Seeq leverages a team of experienced professionals from notable companies such as OSIsoft, Honeywell, and Microsoft.

📋 Description

• Renew and expand existing Seeq subscriptions for commercial industrial companies in the APAC region • Ensure customer satisfaction and maximize customer retention • Identify opportunities to expand Seeq solutions, products, and services • Understand customer needs and help clients derive maximum value from Seeq subscriptions • Build and maintain relationships with key client decision-makers and stakeholders • Collaborate with Sales, Customer Success, Technical Support, and partners to address customer concerns • Track and report account management, sales progress, renewals, revenue forecasts, and customer satisfaction metrics • Help build and evolve go-to-market processes for the newly formed team • Report to Seeq’s VP of EMEA & APAC

🎯 Requirements

• Manage a portfolio of commercial accounts and ensure on-time renewal of Seeq subscriptions by following a disciplined T-minus process • Develop and maintain strong relationships with key decision-makers and stakeholders within client organizations • Proactively identify opportunities for expanding additional Seeq products and services • Conduct regular client check-ins and understand business needs, use case utilization, and Seeq usage • Collaborate with Sales, Customer Success, and Technical Support teams • Track and report account management, sales progress, renewals, revenue forecasts, and customer satisfaction metrics • Stay updated on industry trends, technology advancements, competition activities, and best practices • Experience or knowledge related to commercial industrial customers in pharma, power generation, oil and gas, chemicals, or food and beverage • Ability to position advanced analytics solutions and provide relevant client insights and recommendations

🏖️ Benefits

• Unlimited PTO • Internet and mobile phone reimbursements • Vacation bonus program • Generous home office allowance • Pet-friendly workspace

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