Senior Technical Account Manager – APAC

Job not on LinkedIn

🔥 0 minutes ago

🇦🇺 Australia – Remote

💵 $195k - $245.5k / year

⏰ Full Time

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Semgrep

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🔒 Cybersecurity

☁️ SaaS

Cybersecurity • SaaS

Semgrep is an application security company that provides a SaaS AppSec platform focused on static application security testing (SAST), software composition analysis (SCA) for supply chain vulnerabilities, and secrets detection. It combines fast, code-aware rule-based scanning, community and managed rules, and AI-powered triage and fix recommendations to reduce false positives and integrate security feedback into developer workflows and CI/CD pipelines. Semgrep's products and engine are designed to help engineering and security teams automate, scale, and operationalize security across organizations.

📋 Description

• Host monthly customer check-ins to understand successes and challenges • Speak with technical stakeholders within customer accounts and internally at Semgrep • Create personalized customer success plans to increase platform value • Partner with Sales on executive business reviews for practitioners and executive buyers • Collaborate with Technical Support to resolve bug tickets • Collaborate with Product to submit and follow up on feature requests • Advocate for customer-driven product roadmap items • De-escalate urgent issues that may create churn risk • Evolve best practices for exceptional customer service • Contribute to product-use documentation • Drive implementation and ongoing adoption of Semgrep for assigned customers • Represent the customer voice in product improvements

🎯 Requirements

• 5+ years of experience working in a customer-facing role • Prior experience as a Technical Account Manager, Account Manager, or Product Manager for a highly technical product preferred • Deep understanding of developer workflows and build systems • Experience with CI/CD environments such as GitHub Actions, GitLab, Circle CI, Jenkins, and Buildkite • Experience with SCM environments such as Git, SVN, and Perforce • Ability to create and execute plans to grow accounts • Excellent written and verbal communication skills with executive presence • Familiarity with Web Application Security concepts including OWASP Top 10 • Background or genuine interest in DevSecOps or AppSec • Engineering or technical degree from a four-year college or university • Ideal candidate will work remotely in Australia

🏖️ Benefits

• Competitive, market-aligned benefits program meeting or exceeding local market standards • Benefits offerings vary by location to reflect local requirements and norms • Equity may be included in total compensation • Internal compensation bands based on market data • Equal employment opportunity and inclusive workplace