Global Key Account Manager – Softlines

🕒 July 2

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SGS

10,000+ employees

Founded 1878

💼 Consulting

🏥 Healthcare

🍽️ Food & Beverage

Consulting • Healthcare • Food & Beverage

SGS is the world's leading Testing, Inspection, and Certification (TIC) company, providing a comprehensive range of services designed to assure quality and integrity across various sectors. SGS is focused on sustainability, offering climate action services and an all-encompassing ESG portfolio under its IMPACT NOW suite. The company has ambitious targets for growth by 2027, driven by its strategy to address global megatrends. SGS operates globally, providing business assurance, connectivity and products, digital trust, health and nutrition, and solutions for industries and the environment.

📋 Description

• Retain assigned top customers and nurture those key relationships over time. • Become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit. • Develop a network of contacts to attract new clients, research market opportunities and oversee growth projects. • Help building strategy and plans for business growth in all SL segments in Italy. • Monitor and review the assigned accounts to ensure service level and point out possible improvement areas. • Prepare marketing and brand recognition strategies and execute them by partnering with external industry associations and internal marketing team. • Produce & present regular reports and revenue forecasts according to the practices implemented.

🎯 Requirements

• 10+ years of experience within multinational organizations, preferably in Softlines or fashion/luxury sectors. • Strong understanding of the global Softlines industry, with proven exposure to high-end / luxury fashion brands are mandatory. • Demonstrated track record in sales (hunting), key account management, and/or program management , with the ability to identify and convert new business opportunities. • Experience managing and delivering global or multi-regional programs , working across diverse markets and stakeholders is nice to have. • Strong capability in market research, competitor analysis, and identifying emerging trends to drive strategic growth. • Proven success in managing and growing key accounts, delivering revenue growth and long-term client partnerships. • Strategic thinker with strong planning skills, results-driven mindset, and excellent problem-solving abilities. • Team player with high ownership, accountability, and a passion for driving impact.

🏖️ Benefits

• SGS university and Campus for continuos learning options • Multinational environment where you will work with colleagues from multiple continents

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