March 18
• Respond to inbound emails and provide assistance to premium podcast audience • Troubleshoot issues with podcast apps and address subscriber questions • Provide feedback to product and development team • Assist in creating knowledge base content and improving user support processes
• Resourcefulness • Independence • Efficiency • Ability to prioritize • Strong written communication skills • Previous helpdesk experience preferred • Familiarity with Freshdesk and premium podcast services a plus • Morning availability required
• Rate of pay is $19 – 22/hour • Opportunity to join Slate's medical and dental plans • Remote position • Career growth opportunities • Flexible work hours
Apply NowNovember 3, 2023
51 - 200
🇺🇸 United States – Remote
💵 $18 / year
💰 $1.5M Series A on 2020-06
⏱ Part Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
August 21, 2023
2 - 10
June 26, 2023
201 - 500