Professional Services Sales Manager I (Remote Eligible)

March 8

Smartsheet

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Modern work management platform

productivity • collaboration • achievement • innovation • effectiveness

1001 - 5000

Description

• Lead the services pre-sales solution discovery process with the sales team to understand the customer’s business and technical objectives, as well as, solution requirements, in order to build customer relationships, and scope Smartsheet solutions • Provide guidance to the Sales Engineering team for the most relevant demo or POC creation • Lead all aspects of the Professional Services technical discovery process and, advise customers on preliminary solution architecture, and construct the Scope of Work related to the developed solution architecture • Present project SOW’s and be an integral partner to the sales account team • Aid the sales team in uncovering additional customer needs and opportunities • Conduct yourself as the liaison of each project engagement, providing status updates to the sales team in a pro-active cadence, through engagement closure • Facilitate the transition, post engagement, from the Professional Services Team to Customer Success, if applicable • Present Professional Services offerings to existing customers and new prospects • Work collaboratively with the respective Professional Services leaders for resource planning to ensure successful knowledge transfer and onboarding of new customers • Other duties as assigned

Requirements

• Five (5) years of business experience • Minimum of 1 year of Project Management • Ability to conduct customer workshops • Ability to articulate and position the value proposition of the PS offerings • Ability to assess and direct Customer needs to the appropriate PS offering(s) • Demonstrated excellence in verbal and written communication skills, to include: needs analysis, positioning, business justification • Ability to persuade others through presentations and written communication • Ability to develop solution architecture and scopes of work • Ability to travel, as needed, up to 50% • BS degree or equivalent, advanced degree highly desirable

Benefits

• HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees • Equity - Restricted Stock Units (RSUs) for eligible roles • Lucrative Employee Stock Purchase Program (15% discount) • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Incidental Sick Leave • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans • US employees receive 12 paid holidays per year • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to LinkedIn Learning online courses • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account • Teleworking options from any registered location in the U.S. (role specific)