Account Manager – Middle

🔥 18 hours ago

🌐 Poland, Serbia – Remote

🇵🇱 Poland – Remote 🇷🇸 Serbia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

SOFTSWISS

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

🎮 Gaming

Consulting • Marketing • Gaming

SOFTSWISS is a leading provider of iGaming software solutions, offering a wide range of products including iGaming Platform, Sportsbook Platform, Game Aggregator, Jackpot Aggregator, and more. Established in 2009, SOFTSWISS has grown to employ over 1,700 people across 4 international offices in Poland, Georgia, Malta, and several remote locations. The company is known for its innovation in the iGaming industry, being the first Crypto iGaming provider in the world. SOFTSWISS not only promotes a dynamic and flexible work culture with comprehensive employee benefits but also commits to social responsibility by supporting various campaigns and initiatives.

📋 Description

• Manage day-to-day communication with casino operator clients and act as a reliable point of contact for their requests • Build strong, long-term client relationships by understanding their needs and providing timely support • Identify opportunities to introduce relevant services, game content, and other solutions to existing clients • Monitor account and product performance, analyse data, and highlight opportunities for improvement • Coordinate with Product, Technical Support, and other internal teams to resolve client issues and requirements efficiently • Stay informed about iGaming market trends and competitor activity to provide relevant insights to clients • Support casino operator clients in achieving their goals and maximizing value from the SOFTSWISS Game Aggregator

🎯 Requirements

• 2+ years of experience in Account Management, Customer Success, or a similar client-facing role • Strong written and spoken English at B2+ level • Experience building and maintaining strong relationships with clients • Ability to analyse data and turn findings into practical recommendations • Strong problem-solving skills and the ability to handle client issues efficiently • Confident communication and collaboration with international, cross-functional teams • Written and spoken Russian is nice to have • Experience in the iGaming industry or working with B2B digital products is nice to have

🏖️ Benefits

• Private health insurance • Sports benefits • Comprehensive Mental Health Program • Free English lessons (online) • Local language courses • Paid time off • Maternity leave support • Referral program rewards • Upskilling, internal workshops, and participation in professional conferences and corporate events