Account Manager – Middle

🕒 September 28

🌐 Poland, Serbia – Remote

🇵🇱 Poland – Remote 🇷🇸 Serbia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 46 days.
• Jobs at this company usually fill in 33 days.
• No salary listed.

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SOFTSWISS

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2009

💼 Consulting

📣 Marketing

🎮 Gaming

Consulting • Marketing • Gaming

Founded in 2009, SOFTSWISS is a strategic technology partner for iGaming operators worldwide. With almost two decades of experience, the company delivers compliance-focused, scalable solutions that provide operators with the reliable foundation to launch, grow, and expand confidently across regulated markets. Headquartered in Malta with offices in Poland and Georgia, SOFTSWISS operates through a global network of 2,200+ iGaming professionals across 30 countries. In 2024, the company strengthened its regional presence through strategic leadership appointments, including motorsport legend Rubens Barrichello as Non-Executive Director for Latin America.

📋 Description

• Manage day-to-day communication with casino operator clients and act as a reliable point of contact for their requests • Build strong, long-term client relationships by understanding their needs and providing timely support • Identify opportunities to introduce relevant services, game content, and other solutions to existing clients • Monitor account and product performance, analyse data, and highlight opportunities for improvement • Coordinate with Product, Technical Support, and other internal teams to resolve client issues and requirements efficiently • Stay informed about iGaming market trends and competitor activity to provide relevant insights to clients • Support casino operator clients in achieving their goals and maximizing value from the SOFTSWISS Game Aggregator

🎯 Requirements

• 2+ years of experience in Account Management, Customer Success, or a similar client-facing role • Strong written and spoken English at B2+ level • Experience building and maintaining strong relationships with clients • Ability to analyse data and turn findings into practical recommendations • Strong problem-solving skills and the ability to handle client issues efficiently • Confident communication and collaboration with international, cross-functional teams • Written and spoken Russian is nice to have • Experience in the iGaming industry or working with B2B digital products is nice to have

🏖️ Benefits

• Private health insurance • Sports benefits • Comprehensive Mental Health Program • Free English lessons (online) • Local language courses • Paid time off • Maternity leave support • Referral program rewards • Upskilling, internal workshops, and participation in professional conferences and corporate events

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