Key Account Manager

🕒 3 days ago

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Solenis

10,000+ employees

⚡ Energy

🔬 Science

Energy • Science • Manufacturing

Solenis is a leading provider of specialty chemical solutions and services aimed at improving industrial operations and sustainability practices. The company serves various markets, including food & beverage processing, agriculture, pulp & paper, and oil & gas. Solenis is known for its innovative chemistries, advanced monitoring and control systems, and expert support, which enhance operational efficiencies and sustainability for its clients. With a focus on water treatment and process improvements, Solenis helps industries reduce costs, improve productivity, and attain environmental goals through bespoke solutions and consulting services.

📋 Description

• managing and developing strategic customer relationships across the Busselton and Bunbury regions. • delivering exceptional account management for Solenis' alumina customers by implementing structured and professional account management practices. • driving organic business growth through the introduction of additional applications, products, and equipment solutions, • continuously identifying opportunities to enhance profitability and value creation within existing customer accounts. • Conduct regular customer reviews • Monthly reporting (or as specified) • Manage pricing and budgets • Initiate and conduct return on investment (ROI) projects • Implement customer management & service plan • Day to day management of support engineers/service technicians and contractors including carrying out performance reviews and managing any performance issues • Chemical usage monitoring • Alumina Process knowledge • Dosing equipment adjustments, mechanical repairs • Routine Service Duties as required

🎯 Requirements

• Strong commitment to safety with the ability to identify hazards and follow safe work practices. • Proven troubleshooting and problem-solving skills. • Effective communication and customer relationship management abilities. • Results-driven with the ability to work independently and as part of a team. • Strong organisational skills with the ability to priorities and manage workload with minimal supervision. • Flexible and willing to travel as required. • Current driver's license. • Experience with boilers and/or cooling towers preferred. • Strong mechanical aptitude. • Previous experience in sales, service, or account management is advantageous. • Degree in Chemistry, Science, Engineering, or a related field, or a minimum of 3 years’ experience in the alumina processing and chemical industry. • Must reside in, or be willing to relocate to, Busselton or Bunbury.

🏖️ Benefits

• competitive compensation • comprehensive benefits, including medical, dental and vision insurance and a 401(k) plan • numerous opportunities for professional growth and development

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