Software Engineer, Twilio

April 26

Spotnana

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Spotnana powers unparalleled global travel experiences.

Enterprise Software • Saas • Infrastructure • travel • business travel

201 - 500

Description

• Design, build and implement custom solutions on Twilio Flex platform • Collaborate with clients to understand their requirements and design custom IVRs (Interactive Voice Response) • Implement call routing and queueing strategies to ensure optimal call handling • Create custom plugins and integrations to enhance the Twilio Flex platform • Develop custom user interfaces for agents, managers and customers • Debug and resolve technical issues with Twilio Flex solutions • Stay up to date with the latest developments in Twilio Flex and cloud contact center technology • Should have experience in using Twilio products such as Programmable Voice, SMS, Video, Chat and Studio • Collaborate with other team members, including Product leadership, influence, own, and improve Flex platform • Experience with Micro Frontend architecture and implementation • Translate architecture vision into concrete system designs • Work closely with Development team to deliver agreed scope of work

Requirements

• 3+ years of professional experience for Sr. React/Twilio developer • Have had experience building and maintaining products that integrate with the Twilio platform • Extensive React & Redux experience. • Extensive Node.js experience • CSS frameworks such as Bootstrap • Typescript or modern JavaScript • Unit and Integration Testing • Understanding of SOLID design principles & secure coding practices • Web-services, 3rd party APIs, tools such as Postman, SoapUI & Fiddler • WEB API, RESTful services • You have built and maintained a REST API and know your 418 response from a 422 Have an understanding of functional css and have had experience using css frameworks like Tailwind. • Ability to work in a hybrid team environment so someone who is self-motivated and self-managing, with excellent organizational skills Nice to have • We love testing and hope you do too, so experience with React testing libraries like Jest would be a bonus • Good communication skills.

Benefits

• Equity in the form of stock options provides partial ownership in the company so you can share in the success of the company as it grows • Comprehensive benefit plans covering medical for self, spouse, children, and parents, Free doctor consultations, and an Employee assistance program effective on your hire date. • 18 Privilege leaves, 12 casual/sick leave days per year in addition to twelve company holidays, four company recharge/wellness days, and an end-of-year company shutdown • Up to 26 weeks of Parental Leave • Monthly cell phone/internet stipend • Meal allowance • Wellness/Gym Reimbursement • Relocation assistance to new joiners • Employee retirement planning, such as corporate NPS and EPF • Corporate Udemy license to all employees to access a variety of learning programs