Bilingual Virtual Dental Receptionist, Front Office Admin Assistant

🔥 13 hours ago

🌐 Nicaragua, Colombia, +4 more countries – Remote

🇳🇮 Nicaragua – Remote 🇨🇴 Colombia – Remote 🇵🇪 Peru – Remote 🇸🇻 El Salvador – Remote 🇭🇳 Honduras – Remote 🇬🇹 Guatemala – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Administrative Assistant

🚫👨‍🎓 No degree required

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Handle high-volume inbound and outbound patient calls, including scheduling, general questions, follow-ups, and message-taking • Schedule new and existing patients, including confirmations, rescheduling, recalls, and reactivation of inactive patients • Provide a warm, professional, and patient-focused experience during every interaction • Handle difficult or frustrated patients calmly and professionally, escalating issues when appropriate • Verify dental insurance eligibility and benefits, including coverage, deductibles, annual maximums, limitations, and other relevant benefits • Assist with prior authorizations and pre-treatment estimates, including gathering documentation, following up with insurance carriers, and tracking requests • Maintain accurate patient records in Eaglesoft, including demographics, insurance information, notes, and documentation • Keep patient information and administrative records accurate and up to date • Provide general front-office administrative support to reduce the workload of the in-office team • Communicate with the dental team regarding patient needs, scheduling issues, insurance questions, and follow-ups

🎯 Requirements

• 2+ years of U.S.-based dental practice experience • Previous experience as a Dental Receptionist, Front Desk Coordinator, Patient Coordinator, or similar dental front-office role • Bilingual English/Spanish is required • Strong experience handling inbound and outbound phone calls • Hands-on experience with dental appointment scheduling • Experience verifying dental insurance eligibility and benefits • Experience with prior authorizations and/or pre-treatment estimates • Excellent spoken English with a professional, friendly, and confident phone presence • Strong customer service and communication skills • Ability to remain calm, patient, and professional when dealing with demanding or frustrated patients • Strong attention to detail and ability to accurately document patient and insurance information • Ability to work independently in a remote environment while maintaining reliable communication with the dental team • Experience using Eaglesoft preferred • Patient recall and reactivation experience preferred • Experience working in a busy, multi-provider dental practice preferred • Previous experience as a Virtual Dental Assistant (VDA/VMA) preferred • Experience handling a high volume of calls and patient interactions preferred • Experience supporting U.S. dental insurance processes preferred

🏖️ Benefits

• Full-time contractor position (40 hours per week) • Negotiable pay rate depending on skillset and experience • Fully remote position • Long-term position with a stable practice