Front Desk / Insurance Authorizations Specialist – Sleep Medicine

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Manage insurance authorizations for sleep studies, CPAP equipment and supplies, and other diagnostic or treatment pathways • Verify insurance benefits and network status using insurance payer portals and platforms • Track authorization status and follow up proactively • Handle approximately 100–200 inbound and outbound patient calls per day • Communicate with patients about scheduling, CPAP follow-up, and insurance coverage • Manage patient recall and follow-up • Coordinate and schedule patient appointments across providers • Support day-to-day front desk operations • Maintain accurate patient and authorization records in Athena EMR

🎯 Requirements

• Minimum of 2 years of medical experience in Sleep Medicine, Pulmonology, ENT (Otolaryngology), or Neurology • Dental experience may be considered when the practice involved conditions such as sleep apnea • Comfortable managing approximately 100–200 patient calls per day • Strong experience with insurance authorizations and verification • Familiarity with insurance payer portals and platforms • Experience assisting with patient communication, appointment coordination, scheduling, and patient recall • Excellent communication and customer service skills • Strong verbal and written English • Experience with Athena EMR strongly preferred • Direct sleep medicine practice experience preferred • Familiarity with sleep apnea treatment pathways, including CPAP, dental appliance therapy, oral/nasal devices, and upper airway surgery

🏖️ Benefits

• Opportunity to help patients obtain timely diagnosis and treatment for sleep disorders • Meaningful impact on patients' energy, focus, mood, and long-term health • Remote work arrangement

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