Virtual Scheduling & Referral Coordinator

🔥 7 minutes ago

🌐 Philippines, Nicaragua – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Scheduling Coordinator

👻 Ghost score 22%

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Monitor and work incoming new patient referrals assigned through eClinicalWorks, including referrals received through the integrated fax workflow • Review referral documentation and attachments for completeness • Create new patient accounts in eClinicalWorks when necessary • Enter patient demographics, insurance information, referring provider information, and other required details • Identify missing or incomplete referral information and communicate unresolved issues to the appropriate team member • Contact new patients to schedule initial appointments • Schedule patients with the appropriate provider, location, appointment type, and timeframe • Follow up with patients who do not respond to initial scheduling attempts • Document patient contact attempts and scheduling activity in eClinicalWorks • Maintain an organized referral workflow • Provide centralized scheduling support for three Virtuous Pain Centers locations • Schedule and reschedule established patient follow-up appointments • Review provider schedules and identify appropriate appointment availability • Schedule Creyos-related appointments according to scheduling guidelines • Assist with filling appointment openings and reducing gaps in provider schedules • Escalate unresolved scheduling issues to the appropriate team member

🎯 Requirements

• Previous experience in medical scheduling, referral coordination, medical reception, or healthcare administration • Hands-on experience with eClinicalWorks (eCW) is strongly preferred • Strong understanding of patient scheduling workflows • Experience reviewing and entering patient demographic and insurance information • Excellent attention to detail and organizational skills • Strong verbal and written communication skills • Ability to manage multiple referrals and scheduling requests without losing track of pending items • Comfortable communicating directly with patients by phone • Ability to work independently in a remote environment • Strong computer skills and ability to learn and follow established workflows • Previous experience coordinating new patient referrals is preferred • Experience working with specialty medical practices is preferred • Experience scheduling across multiple providers or locations is preferred • Familiarity with insurance information and referral requirements is preferred • Experience with high-volume patient scheduling is preferred • Previous experience with centralized scheduling teams is preferred

🏖️ Benefits

• Full-time employment • Remote work • Monday–Thursday, 7:00 AM–5:00 PM PST work schedule

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